A full-service marketing agency with a track record of making money for our clients. We drive retail traffic, build brands and persuade consumers to buy.

• Acting CIO for clients.• Oversee the daily performance of computer systems. • Ensure proper installation of cables, operating systems and software. •Train users in the proper use of hardware or software. •Create and maintained databases, network accounts and programs for specific department needs. •Evaluate and conduct technical and functional research and analysis. •Participate in special projects, external audits, evaluations and process improvements. Implement and administer advanced Microsoft technologies. •Dependable Technology professional bringing management experience and a willingness to take on added responsibility to meet tight deadlines.•Enthusiastic team player with a strong work ethic and advanced complex problem-solving skills. Experiences in many different industries, many different environments, and many different technologies.•Seasoned Technology Provider dedicated to bringing organizations to the next phase of growth and development.•Diligent and motivated to improve processes, streamline operations and increase revenue.•Practice in successful development and management of business-critical information systems, telecommunications, networks, and peripheral components.•Self-motivated and capable to work independently or in a team with demonstrated ability to prioritize tasks to accomplish maximum results, timely completion of projects, and ability to address organizational problems with innovative solutions.•Excellent time management skills•Excellent communications skills•Cost reduction strategies•Strive to deliver excellent customer service to all employees•Budgeting and forecasting•WAN, LAN, VPN, Wireless Networking•Develop and maintain all IT policies and operating procedures•Managing Cloud Solutions•Highly dependable•Detail-orientated•Active Hands-on Manager•Microsoft Technologies•Vendor sourcing, purchasing, and procurement•Strong organizational, problem solving, and time management skills

• Provide technical leadership to IT staff• Manage IT staff, prioritizing daily tasks, projects, and end user issues.• Manage budgets and IT purchases• Project management including research, planning, and implementation• Manage all aspects of the infrastructure, which includes the technical and daily operation support for all systems.• Recommend and manage the implementation of information technology strategies and directions. • Configure and maintain systems, ensure network connectivity, Active Directory, Exchange Server, user accounts, volume usage and security.• Install and configure servers, workstations, firewalls, routers, and switches.• Maintain all corporate mainframe IT systems and ensures they are operational at all times.• Perform regular backup and updates of all data on servers.• Regularly performs system and security reviews.• Maintain phone systems along with the related hardware and software.• Maintain operating system security per company policy.• Provide system review and analysis for ongoing growth and updates as well as cost projections and estimates.• Perform related operational and administrative assignments.• Ensure the full utilization and training of employees as required.

• Manage all aspects of the infrastructure for the Information Technology department, which includes the technical and daily operation support for all systems.• Manage purchasing, customer sales, customer accounts, customer projects, technical team, partner and vendor relationships.• Recommend and manage the implementation of information technology strategies and directions. • Configure systems, ensure network connectivity, and install and test hardware and software.• Maintain Active Directory, Exchange Server, user accounts, volume usage and security.• Install and configure the Firewalls, Routers, and Switches.• Identify and provide file backup methodology for servers on the network.

• Manage all aspects of the infrastructure side of the IT dept. the technical and daily support for Servers/desktop/laptops, telephone systems, office equipment, as well as all phases of the normal operations of all business software for a 24/7 working environment.• Recommend, manage the implementation of IT strategies and directions. • Lead the design, implementation, and support of PC networks, which includes the planning, purchasing, installation, and support of systems, software, utilities, disaster recovery, best security practices, and end user application training for a variety of computer systems.• Designed and implemented corporate Support Desk, IT, and Project Management areas, processes, procedures, and documentation.• Lead team and company to 99.999% uptime percentage. Assisted team and company to compliance with FISMA, PCI-DSS, ISO 27002, and SAS 70.• Re-organized IT dept for more efficient support and more effective teamwork across multiple areas of Information Technology.• Led the initiative to eliminate paper through the implementation of a company-wide document imaging solution. • Created processes and documentation for areas other than Information Technology. • Review and approve monthly communication invoices & other IS Department related purchases. Maintain inventory of all IT related items.• Maintain monthly and yearly budgets for company IS related services and purchased assets.• Managed client and vendor relationships. Negotiate, evaluate, and manage contracts with support vendors and developers.

• Provided network support in Microsoft environments, helping customers achieve improved break/fix procedures and administering daily network issues.• Performed server replacement and installation.• Performed wireless installation and maintenance.• Configured systems, ensured network connectivity, and installed and tested hardware and software.• Provided weekly/monthly remote/desk-side hardware and network support to various Clients.• Installed and configured Microsoft Small Business Server 2003 with Exchange 2003; W2K Server with IIS; W2K Application & Print Server for W2K & XP Clients.• Setup, maintenance and support of small, medium and large size wired and wireless LANs.• Migration and/or upgrading to MS Server 2000 and 2003.• Maintaining Exchange server user accounts and security, backup.• Maintaining Active Directory, user accounts, volume usage and security.• Installed and configured the Firewalls. Configuring DSL/Cable Routers and Modems.• Identifying and providing file backup methodology for the file server on the network.• Troubleshooting of network relative problems, post virus problems.• Tuning up OS for best performance. Restoring user data, settings.

• Manage the technical and daily operation support for computer systems (14 Servers, 100+ desktop/laptops), telephone systems, office equipment and hardware/software components, as well as all phases of the normal operations of all business software for a 24/7 working environment. • Supervise the efficient running of the computer systems operations as well as the resolution of software and hardware problems. • Maintain inventory of all IS related items. • Negotiate, evaluate, and manage hardware and software contracts with support vendors and developers. • Review and approve monthly communication invoices & other IS Department related purchases. • Maintain monthly and yearly budgets for company IS related items. • Evaluate the requests for new business systems or changes to existing business systems. • Recommend and manage the implementation of information technology strategies and directions. • Lead the design, implementation, and support of PC networks, which includes the planning, purchasing, installation, and support of hardware systems, software, utilities, disaster recovery, best security practices, and end user application training for a variety of computer systems. • Set project priorities, maintenance of a competent staff, and manage the use of information technology to support business objectives.

• Responsible for maintaining and supporting all of the client computer systems, including hardware and software. • Backup support to the Network Administrator as needed.