Jason Zimmer

Jason Zimmer Email and Phone Number

UX Design & Customer Experience Strategy Leader & Consultant @ Broadcom Inc.
Jason Zimmer's Location
Greater Philadelphia, United States, United States
Jason Zimmer's Contact Details

Jason Zimmer personal email

n/a
About Jason Zimmer

I’m Jason Zimmer, and I’m a customer-obsessed strategic leader with 25+ years experience, both in-house and agency. I’m a passionate advocate for using customer-centered methodologies to build holistic, digital and multi-channel experiences that drive business success; while my servant-leader philosophy helps me to build trusting relationships, gain consensus and effectively lead teams to exceed expectations. I have driven Customer Experience (CX), User Experience (UX), and digital product innovation across a broad range of industries and organizations, including: Broadcom, Lenovo, Radio Shack, Genzyme, Ace Hardware, NFL, Dicks Sporting Goods, MBNA, Panasonic, Medco, JP Morgan Chase, Bristol-Myers Squibb, United Healthcare, Wyndham Hotels and others.CORE COMPETENCIES• Digital & Multi-Channel Experience Strategy• User Experience Design & Optimization• Content Strategy & CRM • Usability & User Research• Technology & Product Innovation • Team Leadership & Mentoring

Jason Zimmer's Current Company Details
Broadcom Inc.

Broadcom Inc.

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UX Design & Customer Experience Strategy Leader & Consultant
Jason Zimmer Work Experience Details
  • Broadcom Inc.
    Principal Product Experience Strategist – Enterprise Software Division
    Broadcom Inc. Apr 2019 - Present
    Palo Alto, California, Us
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  • Impactful Digital
    Founder, Principal Cx / Ux Consultant
    Impactful Digital Sep 2016 - Present
    Led Customer Experience (CX) Strategy, User Experience (UX) Design and Content Strategy activities for digital agency and product development organization clients. Partnered closely with executive stakeholders to manage and contribute to product backlogs, user stories, feature roadmaps, timelines and estimates. Projects include marketing and ecommerce websites, web and native applications in all types of environments, including remote, agile and offshore. Deliverables include heuristic evaluations, sitemaps, user-flow diagrams, personas, wireframes, content inventories, content matrixes, content calendars, UI designs, and app and responsive prototypes. Notable clients include: PulseCX, Acrometis, Korn Ferry, Tupperware and ABC Financial.
  • H4B Chelsea
    Svp Customer Experience, Experience & Content Lead
    H4B Chelsea Mar 2015 - Sep 2016
    New York, Ny, Us
    Led User Experience Design, Content Strategy, SEO and Experience Technology disciplines as part of the Customer Experience team for this large healthcare-focused integrated agency. Evangelized a Customer-Centered philosophy, and integrated new offerings such as rapid prototyping of mobile and responsive UX, and agile user research. Helped create and promote a new innovation think tank within the organization, focused on applying lean and agile methodologies to traditional agency strategy work, thereby reducing costs and timeline. Participated in business development and client service activities. Managed proposal requests, statements of work, project scopes, timelines, estimates and resourcing.
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  • Rosetta
    Associate Partner, Vp User Experience
    Rosetta Jun 2007 - Mar 2015
    Hamilton, Nj, Us
    Introduced Experience Design as a discipline to this Top 10 Digital Agency. Evangelized and incorporated it seamlessly into Rosetta’s service offering. Led multiple project delivery teams encompassing experience design, user research, content strategy, visual design, and copywriting functions to deliver innovative, award-winning products and solutions for clients. Managed work at both strategic and tactical levels throughout the customer lifecycle and across multiple channels. Actively participated in business development and client service activities. Managed proposal requests, statements of work, project scopes, timelines, estimates and resourcing. Partnered successfully at executive and C-levels. Communicated, presented and built consensus effectively within both Rosetta and client organizations. Created and socialized new standards for User Centered processes and deliverables. Drove product innovation within the organization.
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  • Gsi Commerce, An Ebay Enterprise Company
    Sr. Information Architect
    Gsi Commerce, An Ebay Enterprise Company Apr 2006 - Jun 2007
    Us
    Led UX design and Information Architecture efforts for large-scale ecommerce websites. Select sites include: RadioShack.com, AceHardware.com, DicksSportingGoods.com, ShopPBS.org, BCBG.com, and Nick.com. Gathered requirements and conducted user research activities, such as heuristic reviews, competitive assessments, card sorts, surveys, and design validation tests. Created strategies to optimize effectiveness. Led efforts to establish agile development methodologies. Involved in the creation of project plans, estimations and time lines in on-shore, off-shore and near-shore environments. Created HTML and PHP based proof-of-concept prototypes.
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  • Quicksellit
    Vp, Chief Experience Officer
    Quicksellit Oct 2005 - May 2007
    Led holistic Customer Experience design and development efforts for a startup franchise company. Responsible for Creative, UX, Content, Technology Development/Integration and SEO/SEM. Co-led creation of physical in-store experiences and workflows as well as their integration into a holistic Customer Experience. Managed corporate site, franchisee portal and web based workflow application which integrated directly with several large commerce APIs from eBay, PayPal and Google.
  • Franchise Documents
    Partner
    Franchise Documents Jan 2002 - Jan 2007
    Co-founded a consultancy that provided template documents and advice that enabled small organizations to comply with federal and state franchise disclosure regulations.
  • Primavera Systems
    Lead Usability Engineer
    Primavera Systems Sep 2005 - Apr 2006
    Us
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  • Zimmer Digital Media
    Principal
    Zimmer Digital Media Feb 2002 - Apr 2006
  • Mbna Bank America
    User Interface Designer
    Mbna Bank America Sep 2004 - Sep 2005
  • Corporation Service Company
    User Interface Designer
    Corporation Service Company Jan 2004 - Sep 2004
    Wilmington, Delaware, Us
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  • Bank One
    User Experience Lead
    Bank One Jan 2003 - Jan 2004
    Us
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  • Radian Guarantee
    Ui Designer
    Radian Guarantee Sep 2002 - Jan 2003
    Wayne, Pennsylvania, Us
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  • Zone Telecom
    Web Product Manager
    Zone Telecom Feb 2001 - Feb 2002
  • Nfl Films
    User Experience Designer
    Nfl Films Jun 2000 - Feb 2001
    New York, Ny, Us
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  • Intermedia Interactive Solutions
    Manager Of Operations
    Intermedia Interactive Solutions Jun 1999 - Jun 2000
  • Gotechnics
    Technology Consultant
    Gotechnics Jun 1998 - Jun 1999
  • Corestates Financial Corp.
    Multimedia Producer
    Corestates Financial Corp. Apr 1996 - Jun 1998
  • Journal Newspaper Group
    Art Director
    Journal Newspaper Group Jun 1995 - Apr 1996
  • Interlink Group
    Marketing Coordinator
    Interlink Group May 1992 - Jun 1995

Jason Zimmer Skills

User Experience Information Architecture Digital Strategy User Interface Design E Commerce Usability Digital Marketing Interaction Design Strategy User Experience Design User Interface Content Strategy Web Analytics Integrated Marketing User Centered Design Experience Design User Research Interactive Marketing Agile Methodologies Analytics Customer Experience Start Ups Mobile Applications Usability Testing Interactive Advertising Email Marketing Accessibility Product Management Team Leadership Persona Mobile Devices Mentoring Heuristic Evaluation Wireframes Mobile Design Information Design Customer Engagement Customer Experience Design Team Building Wire Framing Leadership Multi Channel Marketing New Business Development Usability Engineering Cross Functional Team Leadership Web Project Management Management Collaborative Problem Solving Project Management Crm

Jason Zimmer Education Details

  • Fox School Of Business At Temple University
    Fox School Of Business At Temple University
    Marketing
  • Fox School Of Business At Temple University
    Fox School Of Business At Temple University
    Marketing

Frequently Asked Questions about Jason Zimmer

What company does Jason Zimmer work for?

Jason Zimmer works for Broadcom Inc.

What is Jason Zimmer's role at the current company?

Jason Zimmer's current role is UX Design & Customer Experience Strategy Leader & Consultant.

What is Jason Zimmer's email address?

Jason Zimmer's email address is ja****@****ers.com

What is Jason Zimmer's direct phone number?

Jason Zimmer's direct phone number is +121229*****

What schools did Jason Zimmer attend?

Jason Zimmer attended Fox School Of Business At Temple University, Fox School Of Business At Temple University.

What skills is Jason Zimmer known for?

Jason Zimmer has skills like User Experience, Information Architecture, Digital Strategy, User Interface Design, E Commerce, Usability, Digital Marketing, Interaction Design, Strategy, User Experience Design, User Interface, Content Strategy.

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