Jaspal Sidhu Email & Phone Number

Heathrow

Supporting the logistics and handling of loose freight and individual units to meet air cargo transportation standards.

East Territory

• Analysed current performance of business units across the London area identifying areas of improvement to meet operational standards across the internal processing and external delivery operations• Introduced new ways of working and improved productivity through new design and new equipment across various units within budget removing redundant equipment ensuring the safe disposal• Liaised with union safety teams, security teams and key stakeholders to introduce new floor layouts and equipment installations• Trained and coached team members on new methods of working and new equipment.

London

• Undertook a business transformation programme to deliver operation efficiencies across the London region. Project managing activity from concept to business as usual.• Communicated new ways of working, engaging with key stakeholders and operational teams to ensure benefits of change were embraced across the organisation including Union engagement and approval.• Planned and executed installations and building redesigns to accommodate new machines and technology. • Acted as first line fix for Mail Processing Units throughout London analysing technical faults and network performance to meet agreed SLA’s and volume requirements were met.• Planned and managed mergers and closures across the region, reviewing and remodelling machine plans, feeder services and SLA’s for all partners within the mail pipeline redistributing workload as appropriate. • Successfully managed key partners and stakeholders in London, Essex and the Home Counties to ensure seamless transition where cross-regional impacts arose. • Developed, coached, influenced and collaborated with teams to improve performance by sharing best practice.

London & Essex

• Deployed robust project governance whilst acting as advocate for delivery modernisation ensuring products were delivered as planned. • Ensured safety standards were business priority ensuring all safety tasks and documentation received full concurrence by all stakeholders.• Drove regional revision plans by accurately completing technical aspects including base data validation of all allocated change programmes. • Ensured an effective training plan was in place to encourage self-learning and development whilst providing expertise through workshops contributing to continued professional development.• Successfully built relationships with key stakeholders ensuring all project activity delivered on business goals of efficiency and customer service.• Assessed potential risks and deployed effective risks and issues management techniques, reducing negative impact and feeding into regional training plans.• Ensured quality of service was maintained if not improved during revision activity.• Performed robust PIR’s ensuring deployments met the time, cost and quality criteria set out in the TOR.• Ensured projects realised benefits whilst maintaining consistent positive customer feedback.