Jaspal Mehta Email & Phone Number

Sydney, New South Wales, Australia

Working with Australian Securities Exchange in Market Technology Resilience stream

Sydney, New South Wales, Australia

• Enable Allianz Technology services to meet agreed end user outcomes through uplifting support teams and technology in line with ITSM principles
• Adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) as agreed with OM and the Business
• Actively helping to guide team members to be proficient in Level 2 support so Application support can be delivered efficiently and timely to end users in accordance with agreed SLAs, ITSM principles and the Global.
• Assist by providing data and metrics which support capacity planning within IT Operations to ensure there is appropriate support from skilled and experience resources
• Support InfoSec standards and controls as part of all applications support activity to ensure Allianz Technology owned or managed applications, products and information assets are
• Develop and maintain up to date documentation for support procedures and technical requirements for the applications supported

Noida Area, India

• Reduced downtime by 99% for QA resources by implementing CI/CD by using tools like Jenkins, Octopus and TFSo Identified the root cause and sent the bad code back to the developer without deployment.
• Created few processes which has helped the Tier 1 Team to alert the issues instead of directly monitoring the Application Interfaceo Scheduled jobs so that the Tier 1 team do receives the failures alerts via email.o.
• Monitoring the daily/weekly/monthly backups jobs scheduledo Ensure the backup jobs gets completed within the timeframe.o If not completed, scheduled it for the later time so that it does not impact the current users.
• Efficiently reduce cost on AWS Billingso Created multiple jobs on Jenkins so that users can auto start and auto shut down the Virtual EC2 Instances on AWS when not in use by without logging to the AWS Management.
• Excellent oral and written communication skills with the ability to maintain positive disposition during customer interaction

Noida Area, India

• Refresh the Application Interface and look for the Failureso Once you get to know the issue, log the ticket at the first instance.o Include all the interested partieso Open a new #Channel on Slacko Resolve the Issue.
• Work on the payroll issues failures as they are especially important for all the clientso Proactively work on the payroll failures and communicate to all the interested partieso Generate the manual payroll with the.
• Run the SQL Queries on the production environment for the data updates as received from clientso Execute the data updates on the production environment by using rollback transactions so that they can be rolled back.

Noida Area, India

Worked as a Technical Lead and expertise for all the new client implementations for Absence management which needs to go through development. Closely work with Business Technical Analysts, Project Managers for the requirements understanding so that development team remains on the same page. Currently managing Vendor i.e. Igate which has approx. strength of.

Noida Area, India

New Delhi Area, India

Faridabad Area, India

Technology: Java, Ajax, API’s of Scand,Yahoo,Dojo and Zapatec for building trees & grids,Mach II framework. www.belden.comDeveloped a catalogue application using Mach II framework with an extensive use of AJAX and CFMX 7 and SQL SERVER 2000 for a high speed cable manufacturer. Delegated the team and helped them in troubleshooting the problems and.

Noida Area, India

Bcom, Commerce

Activities and Societies: Swimming, Table Tennis, Badminton and Cricket.Did my Commerce graduation.

Commerce, Commerce

Activities and Societies: Swimming, Athletics and Cricket.Studied from class I to Class 12.

Class Ii To Class Xii, General Subjects

Activities and Societies: Swimming, Table Tennis, Badminton, Cricket and Volley Ball.