Jaspal Mehta Email & Phone Number

Sydney, New South Wales, Australia

Working with Australian Securities Exchange in Market Technology Resilience stream

Sydney, New South Wales, Australia

• Enable Allianz Technology services to meet agreed end user outcomes through uplifting support teams and technology in line with ITSM principles• Adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) as agreed with OM and the Business• Actively helping to guide team members to be proficient in Level 2 support so Application support can be delivered efficiently and timely to end users in accordance with agreed SLAs, ITSM principles and the Global Delivery Mode• Assist by providing data and metrics which support capacity planning within IT Operations to ensure there is appropriate support from skilled and experience resources• Support InfoSec standards and controls as part of all applications support activity to ensure Allianz Technology owned or managed applications, products and information assets are• Develop and maintain up to date documentation for support procedures and technical requirements for the applications supported• Adhere to the risk management and compliance obligations of Allianz Technology and Allianz Partners and operate in accordance with the Allianz Partners risk appetite

Noida Area, India

Reduced downtime by 99% for QA resources by implementing CI/CD by using tools like Jenkins, Octopus and TFSo Identified the root cause and sent the bad code back to the developer without deployment.▪ Created few processes which has helped the Tier 1 Team to alert the issues instead of directly monitoring the Application Interfaceo Scheduled jobs so that the Tier 1 team do receives the failures alerts via email.o Configured/deployed/ AlarmPoint system to get the failures via instant phone call with escalation metrics.Automated the deployments processes by creating windows scheduled jobs which replicated the code deployments from one server to other 20 serverso Removed the manual deployments to multiple Servers as that resulted in failures.▪ Monitoring the daily/weekly/monthly backups jobs scheduledo Ensure the backup jobs gets completed within the timeframe.o If not completed, scheduled it for the later time so that it does not impact the current users work.▪ Efficiently reduce cost on AWS Billingso Created multiple jobs on Jenkins so that users can auto start and auto shut down the Virtual EC2 Instances on AWS when not in use by without logging to the AWS Management Console.o This has helped saving costs by 50% on monthly basis for the servers which were used by the developers and QA resources.▪ Excellent oral and written communication skills with the ability to maintain positive disposition during customer interaction

Noida Area, India

Refresh the Application Interface and look for the Failureso Once you get to know the issue, log the ticket at the first instance.o Include all the interested partieso Open a new #Channel on Slacko Resolve the Issue with the downtime Instructions provided.o If the issue is complex and unable to resolve, escalate to the next level of Tier 2▪ Work on the payroll issues failures as they are especially important for all the clientso Proactively work on the payroll failures and communicate to all the interested partieso Generate the manual payroll with the downtime instructions provided and resolve it.▪ Run the SQL Queries on the production environment for the data updates as received from clientso Execute the data updates on the production environment by using rollback transactions so that they can be rolled back without any failures.o Suggested the development team to create an Application Interface so that data updates can by done by the business analyst team which will reduce the burden of Tier 1 team with so many data updates received in a single day.o Once Application interface created, there is a reduction of 50% of data updates request received for the Tier 1 team.o Ensure to have 99.9% uptime as per the Service Level Agreement’s (SLAs) with the clientso Identify Issues proactively for major Windows updates to ensure with compliance.o Run the testing for the Application after updates and deployments.o Collaborate resources as needed from other Teams for on call.o Record the start/end time of the Issue and provide my Inputs wherever it was needed.o Record all the communications and once the Issue gets resolved, communicate all the stakeholders and the interested parties about the issue resolution.o Communicate the development team to share the 5 Why’s document to identify the real root case of the Issue.o Once received, update the downtime Instructions with necessary Information.

Noida Area, India

Worked as a Technical Lead and expertise for all the new client implementations for Absence management which needs to go through development. Closely work with Business Technical Analysts, Project Managers for the requirements understanding so that development team remains on the same page. Currently managing Vendor i.e. Igate which has approx. strength of 16-17 team members who work on new client implementations. My Role includes to have requirements walk through with the Business Technical Analysts, preparing low/high level designs, reviewing the development done by the team which includes code reviews and unit test cases review and ensuring that all the negative scenarios have been captured. Act as a Gate for Aon Hewitt as working with the Vendor team. Responsible for all the new client implementations till it gets live on production with some period of stabilization period support. Effectively prioritize my time across multiple new client implementations in all the life-cycle of SDLC. Ensure the deliverable are with good quality and always seek to find how we can deliver it in more effective way with less defects maintaining the development in less time but with quality.

Noida Area, India

New Delhi Area, India

Faridabad Area, India

Technology: Java, Ajax, API’s of Scand,Yahoo,Dojo and Zapatec for building trees & grids,Mach II framework. www.belden.comDeveloped a catalogue application using Mach II framework with an extensive use of AJAX and CFMX 7 and SQL SERVER 2000 for a high speed cable manufacturer. Delegated the team and helped them in troubleshooting the problems and development. Created dynamic newsletters, electronic mailings for regular events, changes and updates of content of programs and notification for users. :.Implementation of business logic between presentation layer and middle tier. The whole project application was based on SOA environment where the data is fetched from the available web services on backend AS/400 application using SOAP calls. I was involved in creation of shells for invoking these web services on AS/400 and handling of XML responses. Also the web application was authenticated against the Active directory as well as the AS/400 logins.Usage of session facade.

Noida Area, India

Bcom, Commerce

Activities and Societies: Swimming, Table Tennis, Badminton and Cricket.Did my Commerce graduation.

Commerce, Commerce

Activities and Societies: Swimming, Athletics and Cricket.Studied from class I to Class 12.

Class Ii To Class Xii, General Subjects

Activities and Societies: Swimming, Table Tennis, Badminton, Cricket and Volley Ball.