- Used SAP to keep track of stock levels and issue documents: Sales Contract, Delivery Order, Invoice, Packing List, etc.- Collaborated with cross-functional teams to accomplish daily delivery requirements for customers’ orders and resolve customer issues in a timely and empathy manner.- Responded to customer needs through competent customer service and prompt problem-solving.- Optimized transportation budget by regularly evaluating carrier performance and making decisions based on cost and service quality.- Enhanced operational efficiency of the truck and warehouse capacity with thorough analysis of transportation routes, optimizing delivery schedules

- Shipment planning, forecast container allocation and quantity required based on orders for coming months.- Responsible in coordinating with carriers & forwarders to make sure all outbound shipments are booked on time.- Coordinate with forwarder/liner for any unsolved shipment matters.- Prepare appropriate reports on timely basis to customer & superior.- Liaise with customers on all shipment related matters.- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.- Identify possibility of failure shipment & give pre-alert to production to ensure production output meet vessel sailing schedules.

- Liaise with customers, management and sales team to better understand customer needs and recommend appropriate solutions.- Arrange import shipment for trucking and unstuffing.- Determine method of shipment and prepare bills of lading, invoices and other shipping documents.- Update clients on cargo and mail statuses by closely monitoring receipt and tracking processes.- Create plans and communicate deadlines to ensure projects were completed on time.

-Calculate Free Time accurately to avoid extra charges, such as detention, demurrage, and port storage.-Planing the shipment schedule of customers, thus haulier can pick up empty container from depot to the customers' warehouse on time.-Apply insurance for marine shipment.

-Adapted to the warehouse environment.-Performed inventory control, such as counting new inventory, and stock-take.-Other activities: Log and record inbound and outbound stock before delivery and receiving; Packaging the goods into cartons and wrapping onto pallet; housekeeping rack; learnt some warehouse management system.

-Answered questions about store policies and concerns to support positive customer experiences.-Used product knowledge, sales abilities and customer relations skills to drive substantial sales.

-An event planning company.-Wrote e-mails, promoted events via social media and looking for sales through telemarketing.-Giving ideas for organizing events.