Jasper Chen Email & Phone Number

Toronto, Ontario, Canada

- Respond, within service standards, to all incoming calls from clients, brokers, & Third-Party Administrators- Provide information regarding retirement account details, payments / transactions, products and application status to all parties- Provide professional, high quality service to internal and external customers- Provide operations support including.

Toronto, Ontario, Canada

- Deliver professional customer service to JHRPS clients, brokers, third party administrators and plan participants on US 401(K) plan maintenance- Proactively educate our clients and intermediaries on new product features and provide on-going education to client inquiries- Maintain service quality and productivity standards to ensure a positive client.

Toronto, Ontario, Canada

- Deliver professional customer service to JHRPS clients, brokers, third party administrators and plan participants on US 401(K) plan maintenance- Proactively educate our clients and intermediaries on new product features and provide on-going education to client inquiries- Maintain service quality and productivity standards to ensure a positive client.

Ontario, Canada

• Performed material handling routines such as emptying dropbox, check-in procedures, sorting tranship, retrieving hold material and shelf reading
• Maintained tidy organized workspace on the floor
• Sorted check-in materials onto trucks and shelving procedures
• Assisted customers as needed and aided in cash-handling for counting fines

Mississauga

• Employed with the City of Mississauga as part of the Mississauga Transportation and Works Department with the Ridership Count Project 2016 onboard Miway buses.
• Performed ridership tallies aboard Miway transit buses
• Communicated with Miway riders with inquiries related to the Miway transit system
• Assisted with outreach and data entry as necessary

Mississauga

• Employed by Mosaic Canada as part of their Walmart Brand Ambassador team and Golden Quarter 2016 supervisory staff. Worked locations included Loblaws, Superstore, Sobeys and Walmart in-store and at the Walmart office.
• Organized the successful layout of product demonstrations in-store according to company and client specifications
• Communicated with shoppers and store staff on product to facilitate sales
• Assisted with Walmart Golden Quarter 2016 event as supervisor over staff of 10

Milton, Ontario

• Worked independently and alongside other event specialists facilitating sales for marketing products as per client’s instructions. Work took place in local Wal-Mart Supercenters and the Toronto Congress Centre.
• Coordinated and set up event demonstrations for customers
• Completed and submitted write-ups and statistical report debriefings
• Promoted products for sale and informed customers on the product of purchase

London, Canada Area

• Completed as part of a seasonal contract based in Richmond Hill, Ontario.
• Performed field surveys and staked out potential excavated plots in a 1m x 1m unit
• Carried out field excavations and sifted for artifacts
• Catalogued recovered artifacts and packaged for lab analysis

• Completed placement with Golder Associates Ltd. Sudbury branch as part of co-op program with Cambrian College curriculum.
• Performed basking turtle surveys in-field and documented sightings
• Inputted and revised QA/QC revisions on data sheets and field logs
• Organized and compiled project health & safety plans and field equipment

Mississauga

• Worked under two different Kumon Learning Center locations at Doug Leavens Blvd and at the Eglinton & Winston Churchill location.
• Mentored students individually and in groups for mathematics and English subjects
• Inputted student records and grades for data entry
• Graded and recorded student work and progress for parent reports

Mississauga

• Participated in the University of Toronto at Mississauga work-study program from CUPE. Worked under Professor Yuhong He as a work-study student for the duration of the program on "Estimating Grassland Chlorophyll.
• Completing lab write-ups regarding remote-sensing grassland ecosystems
• Participating in group discussions, summarizing weekly progress reports and collaborated with research members
• Compiling article and data research information for literary reviews

Post-Graduate Certificate, Environmental Monitoring And Impact Assessment, 4.0 Gpa

Graduated with Honours Completed co-op placement with Golder Associates as part of curriculum.

Bachelor Of Science (Bsc), Biology/Biological Sciences, Environmental Sciences, Geography

Activities and Societies: Professional Advancement for Geography and Environmental Students (PAGES) Graduated with a Honours Bachelor of.