Jasper Chua Email & Phone Number

408938, Singapore, Singapore

Roles and Duties:1. Provide in-depth technical support and diagnostics for hardware/software systems2. Perform root cause analysis to identify and implement long-term solutions3. Collaborate with product engineering teams to escalate and resolve complex technical problems4. Create and maintain technical documentation, knowledge base articles, and troubleshooting guides Participate in feedback loops with engineering teams to improve product designs and functionality5. Prioritize and manage multiple technical cases in a fast-paced environment, meeting SLAs and KPIs

Singapore

1. Provided clear guidance on self-administered Antigen Rapid Tests for a secure healthcare environment.2. Facilitated the completion of crucial health declaration forms for patients, ensuring accurate and comprehensive information for healthcare protocols.3. Conduct ART swabbing procedures on pediatric patients in a compassionate and child-friendly manner.4. Offered clear and empathetic directions to visitors, creating a welcoming and informative environment within the healthcare facility.

Singapore, Singapore

1. Managing military networks and communications of the SAF2. Set up computers and command, control, communications, and computer software within command posts and planning rooms3. Ensure systems are up and running at all times for continuous communications between the command teams and troops on the ground4. Assist in any hardware or software difficulties faced by the users5. Took part in Covid Operations to help the general public with general inquiries regarding covid and assist in sending infected patients to isolation facilities

Sales Promoter for Challenger in the different I.T fairs. (e.g. COMEX, IT show and SITEX)Roles and Duties:1. Promote and sell laptops that are in the booth for Challenger. (e.g. ASUS and Lenovo)2. Help with stock-taking of the laptops. 3. Troubleshoot any questions and problems customers have.

Singapore, Singapore

Roles and duties:1. Installed, maintained, and replaced Narada batteries in Singapore during daily field works2. Planned schedules and routes for technicians for field work dispatch3. Compiled data for batteries tested to be presented in weekly reports4. Liaised with Narada's subcontractors and clients via email or phone calls5. Updated content on Narada's social media and website with marketing collaterals

Singapore, Singapore

Roles and Duties:1. Promoted the Singtel Dash app to passersby and explained its perks and uses2. Help existing customers troubleshoot any problems that are presented3. Help existing customers top up their Singtel Dash account via cash

Singapore, Singapore

Roles and Duties:1. Managed day-to-day transactions2. Assisted the finance department and senior accounting staff members with various tasks, including preparing budgets, records, and statements3. Resolved errors in financial reports and corrected faulty reporting methods4. Verified balances in account books and rectified discrepancies5. Prepared financial documents such as invoices, bills, and accounts payable and receivable

Bachelor Of Engineering Aerospace Systems, Engineering, 4.88/5

Part-time Undergraduate programme

Diploma Of Education, Clean Energy

Cross- Disciplinary Subjects (CDS) taken : 1. Counselling Psychology 2. Accountancy 3. Sociology Final Year project (FYP) scope: 1..

Education record

Activities and Societies: National Police Cadet Corps (NPCC)