Technical Support Specialist
CurrentI've had the pleasure of working with Scancare for over 5 years now, since joining they've helped me add a plethora of skills to my arsenal from creating troubleshooting documentation and master documents for a range of hardware devices and software processes, testing software and writing test automation processes for bug fixes, conducting software/hardware installations across the country in different hospitals, repairing, preparing and testing hardware devices, sustaining a high level of quality assurance in picking and packing hardware and consumable stock to be shipped off daily and finally taking helpdesk calls and solving issues before a need for elevation to higher levels while maintaining a high level of customer support and relations.