I am a proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. My years of experience has given me the exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction. I am actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.