Jasper Thomas Email & Phone Number

Boston, MA, US

• Certified in both Ambulatory & Cadence EpicCare Applications
• Proactive monitoring of system infrastructure, interfaces, databases, and other routine checks of systems to maintain optimum performance
• Deploy and maintain application infrastructure including servers, disaster recovery environment, etc. ensuring optimum performance and availability
• Work closely with department management, stakeholders and vendor to define business needs, develop project approach, scope and workplans to meet both system and operational objectives
• Plan, manage and oversee system (Epic) implementations, enhancements and upgrade projects utilizing recognized project management methodology
• Provide direction and oversight to project/project team resources/vendor to ensure work is delivered accurately and according to defined schedules and requirements

Somerville, Massachusetts, US

• Certified in both Ambulatory & Cadence Applications
• Build and implement system changes for site operational and maintenance purposes
• Use vast array of tools to export data, create report and dashboards on various platforms. Tools such as Epic/ EDW / Tableau. As well as receive specifications to create, and run reports as needed using tools such as.
• Support and educate end users with Epic clinical and complementary applicationsAnswer end user “how-to”
• Understand user requirements; translate them to functional requirements and assist end user with Epic request submissions
• Identify and resolve issues, and facilitate appropriate escalation for timely resolution

Somerville, Massachusetts, US

US

• Certified 2018 Epic Ambulatory Analyst
• Coordinated and implement the installation, upgrade,development,training and maintenance of Epic software and hardware systems.
• Interfaced with clients, vendors, and multiple teams while providing resolution to incidents as escalated from the Technology Service Center.
• Worked knowledge of assigned applications: Haiku, Canto, E-Prescribing (through Surescripts), Business Continuity Access (BCA) application & reports, Printing through Epic, prior Cadence knowledge.

Boston, MA, US

• Taught a 3 day training class on the applications of Epic healthcare outpatient registration/scheduling workflow, customer service.
• Acted as a consultant for Epic users to ensure the optimization of workflow and business processes.
• Provided support for department computer system applications..
• Acted as a liaison with Information Systems, other hospital departments and outside vendors on issues related to systems and applications.
• Monitored input and system processing data and assisted in development of related procedures and controls

Boston, MA, US

• Scheduled patient appointments and procedures to coordinate with other providers, departments, and institutions.
• Monitored daily schedule and/ exam room utilization and patient flow.
• Communicated with clinicians and/or supervisor and routes patients and visitors to maintain efficient patient/visitor flow.
• Input data into the charge management system.
• Prepped physicians for minor procedures

Boston, MA, US

• Operated rapid transit vehicles along an assigned line on a prescribed schedule while overseeing passenger safety; provided customer support within transit stations.

• Organized after-school activities for school-age children
• Provided structured support for homework and other educational opportunities
• Communicated with parents on a daily basis regarding progress

• Planned and facilitated daily lessons and activities for school-age campers; supervised junior counselors; collaborated with parents on child development and scheduling.

• Assisted in the education of media literacy in children across the Pioneer Valley
• Led small group work focused on the development of visual literacy projects through storyboards and other creative tools
• Collaborated with over 100 children, teachers, community workers and residents

• Planned and organized Oxfam Hunger Banquet and other events
• Recruited volunteers to the organization
• Increased awareness about hunger and homelessness through the creation of coordinated special events and marketing

• Assisted in cultural event planning by determining and planning media material
• Coordinated and marketed “MESIBA Night in Tel Aviv”