Jasper Chen Email and Phone Number

Responsible for overseeing the account management team with oversight of entire client base. Interacts and consults with clients to understand business needs and coordinates the resources needed to service projects, build strategic operational plans, and balances the expectations of clients with the execution of work.

The Occupancy/Relocation Manager will lead the business occupancy and relocation stream during the delivery of the OneNAB Program. The OneNAB Program entails the streamlining and review of the national commercial building portfolio. Strategically realigning the NAB business with the initiatives and visions of the future ways of working.

The Senior Business Partner will provide business focused, strategic and operational advice and services to deliver the vision and strategy of business. The Senior Business Partner is responsible for an extensive part of the national portfolio, implementing and deploying strategies to meet business objectives. The position supports the development and delivery of the workforce and the implementation of specific local people initiatives. The role also provides strategic advice to ELT members with a strong focus on the critical areas of workforce planning, leadership development, change management and business improvement.

The key purpose of this role is to monitor, influence and report on how space is being used across the Commercial Portfolio to enable strategic decisions to be made as how to more efficiently utilise the space. The Business Partner is to engage with key Business Unit representatives to support and influence them to utilise the space efficiently in accordance with NAB’s business rules and guidelines to support the Business Unit to achieve the agreed utilisation targets. This role provides managerial support to the Accommodation Team and additionally entails incorporating a significant aspect of the Client Relationship Manager role to understand and monitor space utilisation to maintain the flexible working principles.- 2017 TEAM ACE of the year

To provide professional Corporate Real Estate portfolio management of services including Facility Management and administration Management. This includes reporting to internal stakeholders within the contract management team and also to ensure customer service support requirements for Fairfax Media in Australia and New Zealand outcomes are met.

Within my role as Project Coordinator, my primary function is to play a key role in influencing stakeholders and coordinating several projects at any one time.

The primary function in this position was to support the Facilities Manager and maintain a national portfolio of sites. Build and maintain strong relationships with major contractors, whilst ensuring contractual agreements and KPI’s are surpassed/met whilst offering a high level of customer service.

In this position I was responsible for developing long-term relationships with the portfolio of assigned customers, connecting with key business executives and stakeholders. Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of solutions according to customer needs.

As a Property Maintenance Administrator for IPN, I assisted the Facility Manager and National Property Maintenance Officer with administration on the national portfolio. Whilst in this position, I consistently met set tasks and built a strong relationship with clients and team members.