Performs frequent evaluations and follow up visits to ensure compliance with company goals.Increases operations standards through guidance and training.Provides sound advice to increase Center profitability and performance.Assesses regional market conditions to ensure competitiveness and build brand awareness. Evaluates local competition and create branch level strategies for franchisees to maintain a competitive edge.Consistently monitors branch and center level performance for trends, outliers and best practices. Assists Franchisees with all aspects of new center opening process within predetermined timeline.

• Enthusiastically trained clients on how to operate and utilize variousversions of Cash Recyclers to increase productivity, financialaccountability and monetary accuracy in multiple environments.• Meticulously performed asset protection audits to benefit the clientin creating coherent loss prevention practices that elevated thecontrol & display of product while enhancing the safety of employees.• Accurately executed documentation of employee to customerinteractions with a focus on timeliness of product sales to assist theclient in understanding the breakdown in time spent with guests.• Avidly scheduled and booked 100% of travel for client field workbased on financially reasonable & budget friendly constraints.

• Facilitated Sales Skills workshops in areas of needs based selling, handling objections and developing information through personal style. Joined with another Trainer, these workshops were provided to all levels of branch employees.• Trained branch employees on systems, sales, coaching, time management, leadership and compliant practices.• Coached management on company standards of developing bench strength and growing leadership to beat goals.• Traveled to over 20+ branch locations within a span of 4 months to provide business based learning objectives.• Helped Branch management to impact quarterly based goals by increasing direct money and decreasing delinquency.

• Manage the Retail Supervisor Growth Program for all Landry’s Retail Stores across the United States in both logo and fashion merchandise. Refurbished the entire program’s structure, standards and material to reflect current system updates and modern training techniques. Updated the Growth Workbook which includes sections of Leadership, Communication, Salesmanship, Inventory Control and Financial Reporting Analysis.• Orchestrated, organized and facilitated monthly calls for the Supervisor Program that highlights organizational procedures and standards with 30-35 Supervisors at a time.• Maintained training material for all levels of Retail Store employees from Sales Associates, Supervisors, Managers and Directors. Assisted in communicating the proper training and oversaw each standard to its full extent.• Provided quarterly retail store visits to facilitate impactful training sessions that center around concept culture, revitalized selling techniques and leadership skills.• Executed the yearly Retail Manager Conference to host 75+ Retail Managers from concepts such as Rainforest Cafe, Bubba Gump Shrimp Co., Golden Nugget Casinos and more.• Enhanced the Corporate New Employee Training material to an individualized experience level and efficient timeline to maximize the labor percentage and overall individual budgets.• Assisted in the opening of 2 Luxury Retail Outlets at The Post Oak Hotel at Uptown Houston based on Forbes Travel Five Star Standards.

• Prepared and managed thousand’s of permits with multiple programs and facilitated New Student Conference tables• Recruited, reviewed, interviewed, and onboarded new student workers for multiple departments and job functions• Managed seven student worker schedules and time off requests with weekly training and social capital feedback

• Facilitated customer service to students, faculty, and visitors through telecommunications and cashier transactions

• Provided personable and quality telecommunication customer service to 50-60 new and existing customers daily• Practiced an array of office tasks, i.e. scanning, filing, submitting work orders, phone and e-mail communication

• Maintained an efficient, well-organized, and profitable working environment through mandatory meetings, Employee of the Month, and social events that endorsed the company brand and employee environment • Supplied inventory with weekly stock purchases and balancing a budget of $350 for each month • Promoted business through on and off campus flyers, clothing, and sponsoring from the surrounding area