Jaspreet Dhami Email & Phone Number

Melbourne, Vic, Au

Tauranga, Bay Of Plenty, New Zealand

• Oversee payroll processing for multiple regional teams across the country. • Administer payroll functions for a nationwide team, ensuring accurate and timely payments in line with New Zealand payroll legislation and the Holidays Act 2003.• Manage all payroll activities, including salary payments, leave entitlements, and wage adjustments, adhering to legal requirements and company policies.• Apply the Holidays Act for precise calculation of annual leave, sick leave, and public… Show more • Oversee payroll processing for multiple regional teams across the country. • Administer payroll functions for a nationwide team, ensuring accurate and timely payments in line with New Zealand payroll legislation and the Holidays Act 2003.• Manage all payroll activities, including salary payments, leave entitlements, and wage adjustments, adhering to legal requirements and company policies.• Apply the Holidays Act for precise calculation of annual leave, sick leave, and public holiday entitlements, ensuring compliance with legal standards.• Proficiently operate Datapay and IPayroll systems, integrating multiple payroll platforms to enhance efficiency and accuracy.• Generate comprehensive payroll reports, including end-of-year summaries, tax documents, and compliance reports, providing valuable insights and ensuring adherence to reporting standards.• Reconcile payroll accounts by identifying and resolving discrepancies, conducting audits to ensure compliance with relevant legislation.• Administer employee benefits, such as leave entitlements and statutory requirements, ensuring accurate processing according to New Zealand payroll laws.• Oversee integration of payroll systems with HR and financial platforms, streamlining data flow and ensuring consistency.• Support employee self-service platforms, enabling staff to access and update their payroll information and leave records, improving overall efficiency.• Act as the primary point of contact for payroll queries, addressing issues related to New Zealand payroll legislation and the Holidays Act with accuracy and clarity.• Provide administrative support to the Payroll Manager, handling payroll queries and managing the setup of new employees in the payroll system.• Uphold confidentiality and accuracy in managing sensitive payroll information, adhering to strict confidentiality standards.• Support the Senior Leadership Team (SLT) with payroll data and insights, contributing to strategic decision-making. Show less

• Manage accounting functions, including accounts payable and receivable, ensuring accurate and timely recording of transactions.• Administer payroll for a medium-sized team, handling compensation, tax deductions, and benefits, and ensuring compliance with legal requirements.• Prepare detailed financial reports such as profit and loss statements and balance sheets, providing valuable insights for management.• Handle tax compliance by preparing and filing GST and income tax returns… Show more • Manage accounting functions, including accounts payable and receivable, ensuring accurate and timely recording of transactions.• Administer payroll for a medium-sized team, handling compensation, tax deductions, and benefits, and ensuring compliance with legal requirements.• Prepare detailed financial reports such as profit and loss statements and balance sheets, providing valuable insights for management.• Handle tax compliance by preparing and filing GST and income tax returns, managing documentation, and facilitating audits.• Conduct monthly bank reconciliations to verify account balances and resolve discrepancies, maintaining financial accuracy.• Assist in budgeting and forecasting, monitoring performance against budgeted figures and analysing variances.• Implement systems for expense tracking, reviewed and approved expense reports, and identified cost-saving opportunities.• Manage vendor and client relations, addressing billing inquiries, resolving payment issues, and negotiating payment terms.• Utilise accounting software Xero to streamline financial processes. • Organise and maintain financial documentation, ensuring secure storage and accessibility for audits and reference.• Identify and implement process improvements to enhance bookkeeping efficiency and accuracy. Show less

• Achieved and exceeded sales targets regularly, contributing to a 15% growth in store revenue through effective strategic selling and upselling techniques.• Sold and processed mobile plans, insurance policies, and device purchases while ensuring compliance with New Zealand’s Consumer Guarantees Act (CGA) and Fair Trading Act (FTA).• Maintained strict adherence to New Zealand sales regulations by providing accurate product representation and transparent pricing practices.•… Show more • Achieved and exceeded sales targets regularly, contributing to a 15% growth in store revenue through effective strategic selling and upselling techniques.• Sold and processed mobile plans, insurance policies, and device purchases while ensuring compliance with New Zealand’s Consumer Guarantees Act (CGA) and Fair Trading Act (FTA).• Maintained strict adherence to New Zealand sales regulations by providing accurate product representation and transparent pricing practices.• Proactively identified and converted leads into loyal customers, enhancing sales growth and expanding market reach.• Developed and implemented effective sales strategies, including upselling and cross-selling, to boost average transaction values and store performance.• Managed a diverse client portfolio, building strong relationships and increasing repeat business by 25%.• Provided comprehensive support across face-to-face interactions, phone calls, and messaging platforms, ensuring a seamless customer experience.• Specialised in selling advanced technology solutions and educating customers on new tech trends to facilitate informed purchasing decisions.• Efficiently managed and resolved customer and billing issues using CRM and NTS systems, ensuring timely and accurate solutions.• Handled contract drafting and processing with precision, adhering to New Zealand’s sales regulations and reducing errors.• Oversaw daily cash handling, payment processing, and account reconciliation, maintaining high standards of accuracy and security.• Provided on-call support for sales and technical issues outside regular hours, demonstrating flexibility and commitment to client needs.• Trained and mentored new team members on sales techniques, legal compliance, and product knowledge, improving team performance and adherence to regulations.• Analysed customer feedback and sales data to identify trends and opportunities for improvement, driving effective and compliant sales strategies. Show less

Auckland, New Zealand

• Drove sales growth by effectively identifying and addressing the needs of both business and regular customers.• Managed the end-to-end sales process for various contracts, including mobile plans, device purchases, and insurance policies, ensuring accuracy and compliance with company policies.• Developed strong relationships with business clients and regular customers, providing personalized support and addressing inquiries related to contracts and services.• Facilitated contract… Show more • Drove sales growth by effectively identifying and addressing the needs of both business and regular customers.• Managed the end-to-end sales process for various contracts, including mobile plans, device purchases, and insurance policies, ensuring accuracy and compliance with company policies.• Developed strong relationships with business clients and regular customers, providing personalized support and addressing inquiries related to contracts and services.• Facilitated contract negotiations and renewals for business clients, using a consultative approach to align their needs with available products and services.• Conducted product demonstrations and presentations for both business and regular customers, showcasing features and benefits to drive contract sign-ups and service adoption.• Utilised CRM systems to track sales activities, manage client information, and follow up on contract renewals, service upgrades, and customer interactions.• Prepared detailed sales proposals and contract documentation for business clients, ensuring clarity and precision to support successful transactions.• Provided comprehensive support across multiple communication channels, including in-store, phone, and live chat, ensuring a seamless and satisfying customer experience.• Analyzed customer feedback and sales data to identify opportunities for upselling and cross-selling additional products and services.• Collaborated with sales and support teams to address customer concerns, resolve issues related to contracts and services, and improve overall service delivery.• Stayed informed about industry trends and competitive offerings, providing customers with relevant insights and maintaining a competitive edge. Show less

Nzppa Certificate In Payroll Law & Nzppa Certificate In Payroll Foundation Skills

Bachelor Of Business, Strategic Management