Jaspreet Mudhar Email & Phone Number

Uxbridge, Greater London, United Kingdom

• Providing administrative and clerical support to directors, management and team members within the Legal and Business Conduct department.
• Prioritising workload involving multiple tasks with deadlines and coordinate activities important to the function of the department.
• Assisting in planning and organising of events i.e. regular team meetings, conferences, summer parties and legal meetings.
• Managing pre, during and post meeting requirements i.e. preparation of slides, agendas and minutes taking.
• Liaising with internal staff, external agencies and vendors to coordinate activities such as setting up/managing username and password requests in order to access protected programmes.
• Conducting new hire onboarding process for temporary/permanent staff across UK affiliates i.e. arrangement of induction training.

Uxbridge, Greater London, United Kingdom

• Served as an EMEA (Europe, Middle East and Australia) specialist on the logistics and administrative aspects of Anti-Corruption due diligence process within the Legal and Business Conduct department.
• Assisting employees, business conduct managers and country counsels from affiliates across the EMEA region to conduct Anti-Corruption due diligence on new vendors.
• Acting as first point of contact in answering process related questions across EMEA and relaying questions to the Anti-Corruption Practice Group.
• Sending vendor questionnaires through the online due diligence questionnaire system and followed up with vendors to ensure timely completion.
• Conducting due diligence related database searches i.e. Dow Jones/Factiva and sent results to designated country counsels and BCMs to review.
• Updating the due diligence database monitoring tool with new vendors.

This career break was an opportunity for personal development and short travels. My passion for arts began at a very young age and I chose to pursue this interest further by undertaking a henna artistry course, a form of art in which I could express my feelings, where I could have my space and live in the moment. I also learnt the way in which the wedding.

Uxbridge, London

• Corporate sales & service
• Handling inbound and outbound calls from new and existing business.
• Using communicative skills to sell, upsell and negotiate where possible to meet sales targets and increase revenue opportunities.
• Raising of quotations for orders.
• Establishing and maintaining professional relationships with internal and external customers from my corporate account portfolio.
• Managing customer enquiries and complaints effectively to ensure a positive resolution.

Uxbridge, London

• Control room
• Dealing with high volume of inbound and outbound calls regarding customer vehicle Tracker alerts and vehicle thefts.
• Achieving SLA objectives by ensuring the customer was updated and informed throughout the entire process from activation right through to recovery of the stolen vehicle.
• Contacting customers within 5 minutes of vehicle alerts being generated and providing police with GPS/GSM/VHF locations of stolen vehicles in a timely manner.
• Completing stock requests for police forces across the UK within agreed SLA's, included arranging for police tracking equipment to be installed to police vehicles and scheduling servicing of these vehicles.
• Supporting key UK police forces with special operations and Tracker police liaison managers through inbound and outbound communications.

Uxbridge, London

• Order fulfillment & operations
• Entering customer data to Salesforce in order to establish volumes, speeds and accuracy in accordance with business targets.
• Responsible for capturing and maintaining corporate and retail customer membership records as well as processing stock requests for leading internal partnerships.
• Assisting the implementation of new products and services as required to support Tracker's commercial activity.
• Acting deputy team leader in absence of team leader. Delegating workload, conducting team meetings/daily huddles and providing assistance and support when needed.

Uxbridge, London

Lloyds TSB and Egg Banking PLC CampaignsExtremely fast paced and busy environment, handling high volume of both inbound and outbound calls. Multitasking was imperative to ensure call abandonment figures remained low as possible. Providing comprehensive support to customer needs/queries and proactively solving any customer complaints/issues. Promoting and.

Uxbridge, London

Provided with the opportunity to assist the ICT HR department with the recruitment and selection process for a major campaign with Citigroup. This was a short yet significant learning experience where I was interviewing and testing candidates (telephone/face to face) as well as completing reference requests for new recruits. Updated personnel database as.

Nvq Business & Administration Level 2 & 3

Btec National Diploma In Business - Level 3, Triple Grade Distinction

Gcse'S : A-C Including English Language/Literature, Mathematics, Double Science