• Led AI-driven initiatives to deliver 10+ Proof of Concepts (POCs), including video analytics, chatbots, and machine learning-based solutions to improve customer experience and operational efficiency.• Developed and implemented AI-powered wayfinding solutions, enhancing airport navigation and passenger flow using predictive analytics.• Developed and implemented a comprehensive POC delivery framework, including workflows and templates for various stages of project execution.• Utilized project management methodologies like PRINCE2® and Agile to streamline project execution, improve resource management, and mitigate risks.• Collaborated with technology vendors and internal teams to source and evaluate innovative solutions, ensuring compliance with business requirements and strategic goals.• Delivered strategic advice on emerging technologies and conducted workshops to design solutions aimed at optimizing business outcomes.• Managed stakeholder engagement and promoted the adoption of digital tools through training and support for new technologies.

NDIS BusinessSTA/MTA/SILSupport CoordinationDaily Activities

• Led the development and execution of strategic plans at Miwatj Health Aboriginal Corporation, aligning growth with Indigenous community needs.• Implemented HRIS, finance solutions, and quality management tools to streamline operations and enhance service delivery.• Provided strategic leadership across finance, HR, facilities, and governance functions.

• Led successful efforts to secure $7.4 million in additional funding during the COVID-19 crisis.• Obtained over $5 million in funding for infrastructure upgrades and housing projects.• Collaborated with key stakeholders to ensure the financial sustainability of Miwatj Health Aboriginal Corporation.

• Led organizational strategy, managing the transition of two Primary Health Care (PHC) services from the Northern Territory Government (NTG) to Miwatj Health, an Aboriginal Community Controlled Health Organisation (ACCHO), improving service delivery and community health outcomes.• Spearheaded he design and deployment of Operational KPIs and performance dashboards, providing senior management with insights into organizational performance and supporting strategic decision-making.• Managed the analytics and reporting functions, ensuring alignment with regional health objectives and strategic goals, and fostering a culture of continuous improvement through data insights.

• Led the development and implementation of the NTAHKPI project, improving healthcare reporting and service delivery across remote Indigenous communities.• Managed the creation of the Child Health Traffic Light reports, streamlining monitoring of key child health indicators and ensuring timely interventions.• Collaborated with senior management, government agencies, and Indigenous organizations to align project outcomes with healthcare objectives.

• Led data migration and integration projects for Sprint Network in the United States, managing 175+ platforms.• Architected data mediation and warehousing solutions, improving business intelligence, and reporting capabilities.

• Led Network Rollout Project for Tata Docomo in UPW state of India.• Led root cause analysis and performance improvement initiatives, enhancing network reliability, and reducing downtime by 20%.