-Data Analytics - Reporting and Data Visualization: Developed a Smart Consumption Dashboard that served as a tremendous asset for the program.Impact – Served as an executive reporting to Consulting leadership, enabling resources to track progress and take informed actions served as a catalyst to better understand how the firm operates across regions.-Digital Transformation: As the firm was prioritized its goals around digital transformation and enabled Smart Delivery KMTs, I collaborated with various competencies, sectors, and regions to develop appropriate KMT Deployment & Adoption plans aligned with their desired business outcomes.Impact – The resulting tools, such as the Pursuit Dashboard, Proposal Assist, and Consulting Estimating Platform, have helped consultants better plan, sell, and deliver Consulting engagements, leading to improved profitability and better preparation for market changes.-Project Management/Business Analysis: Assisted in implementing SAP Financial system across the organization by gathering and analyzing requirements from country representatives, conducting Process Alignment Workshops, leading testing cycles and go-live activities, and building a mobile application for submitting time to engagements. Impact – This streamlined the time-submission process and improved overall efficiency.Digital Marketing: As part of the Deployment and Adoption team I supported continuous campaigns and initiatives for increased awareness and knowledge culture shifts through annual surveys and network communications.

Project: Optimization of currently used RxConnect system in order to enhance in-store outreach to patientsProject: Use targeted SMS messages to engage the patient at the right time for the right opportunity for automatic prescription refillProject: Utilization of Medicare Part D information to efficiently inform pharmacies and patients to enhance patient engagement opportunities> Collaborated with Business Intelligence team to identify reporting requirements and provide them with analytic reports based on key performance indicators in order to optimize ad campaigns, audience reach, user engagement and revenue > Extracted requirements from business users and built Hierarchies, Attributes, Metrics and Relationships for reporting environment> Worked with the Data Warehouse team in ensuring the availability of data required for reporting needs> Maintained and tested reports with MicroStrategy and other programs> Served as liaison between end users, software engineers and technical support staff

Project: Replaced the existing US GAAP manual excel adjustment procedures by placing in a secure, controlled and centralized OneFDC (Financial Data Consolidation) software environment for 15 Latin America offices> Defined the future state vision and transformational roadmap for the creation of a new platform with functional and operational capabilities to balance current and forecasted Financial Advisors US GAAP accounting needs> Created functional workflow diagrams for the “As-Is” and “To-Be” US GAAP Adjustments Process> Prepared training documents and trained the users on the new applicationProject: Transferred the data from a decentralized financial consolidation application (Comshare) to a centralized web-based application. The web-based application helped manage the collection, consolidation, reporting and analysis of financial data for management reporting> Identified various external and internal sources of Master Data for a Legacy Data Conversion project> Conducted Data Quality Review to understand the content structure & quality of data> Created a comprehensive list of data elements along with the Relationships and Interactions, Data Flow, and the current process of data update

Project: Implementation of Oracle CRM to have a single platform to access donor data, and to avoid information redundancy/ reconciliation issues> Selected vendors (as part of Vendor selection team) for implementation of Oracle ERP> Prepared detailed business requirements, gap analysis and performed custom configuration of the Oracle CRM On Demand solution> Assisted in developing CRM metrics that were used to gauge donor satisfaction for new and existing donors> Presented the walkthroughs of mockups and prototypes to the management> Managed Project GO-LIVE activities that include training, change management, issue logs etc.> Successfully implemented call center, field service and sales CRM solutions to fulfill and update client needs with complete and enhanced customer satisfaction> Created User Acceptance Test Plans, Standard Operating Procedures (SOPs) document, Process Workflows and reports in Real Time> Traveled to numerous corporate office locations and conducted training Project: Helped design a web-based Donor Portal that is available for the donors to access their Tax Exemption CertificatesHonor: Earned a Letter of Appreciation by the President of the Organization for timely and successful implementation of the Project in all the offices across the country

Project: Building a new integrated Point of Sales (POS) and Warehouse Management system to analyze and integrate data for sales, returns, inventory, warehouse management and store placement> Helped conduct requirement sessions> Prepared decision models / What–If models > Documented the As-Is and To-Be Processes, & SOPs (Standard Operating Procedures)> Responsible for classifying requirements as defects, enhancements, and changes> Planned and conducted UAT sessions