As an experienced operations leader with over 13 years of experience in the technology, banking, and financial services industry, I have earned a reputation for delivering exceptional customer, employee, stakeholder, and shareholder experiences. I possess expertise in driving strong operational performance in credit, fraud, and customer service management, as well as in people, performance, policy development, and workforce management procedures.My ability to enter new environments and build strong teams has resulted in clear-cut results. I am an effective communicator with excellent relationship-building and interpersonal skills. I have served markets in the US, EMEA, and APAC, and I am committed to achieving success in any environment.