With a robust foundation in physics and chemistry from The University of Texas at Dallas and full-stack coding skills from UT Austin, my recent role as Director of Customer Success and Operations at Mirketa Inc allowed me to lead with a scientific and analytical approach. Our team optimized customer relationships through innovative CRM strategies, leveraging my Salesforce certifications in Service Cloud and Sales Cloud to enhance operational efficiency.At LearningCurv, I ascended to Vice President of Professional Services, driving Salesforce solutions across various services. My commitment to data-driven decisions and customer-centric solutions reflects my core competencies in data analytics and my dedication to crafting scalable solutions that address complex business challenges across industry verticals.