Driven and detail-oriented IT professional with expertise in technical support, networking, and problem-solving. With a strong background in troubleshooting hardware and software issues, system maintenance, and customer service, I excel in providing seamless IT solutions that enhance organizational efficiency.My education in Wireless Information Networking from Fleming College and certifications in Cisco CCNA, IBM Machine Learning with Python, and Microsoft 365 Fundamentals have equipped me with a solid foundation in networking, security, and emerging technologies.Key highlights of my experience include: • Collaborating on website development projects and implementing user-friendly designs to enhance functionality. • Delivering exceptional technical support and training to users, ensuring systems operate smoothly. • Leading corporate marketing initiatives and driving engagement in team-oriented environments.I am passionate about leveraging my technical expertise to solve complex challenges and I am always eager to learn and adapt in the ever-evolving tech landscape. Whether it’s troubleshooting issues, optimizing networks, or supporting end-users, I aim to make technology accessible and effective for everyone I work with.Let’s connect if you’re looking for someone who combines technical skills with a commitment to excellence in IT and customer service.