1. Conclude product roadmap and portfolio from headquarters, negotiate and plan the right service model to maximize customer satisfaction with optimized cost worldwide.2. Collaborate with cross-functional teams, including HQ BU, TPM, local sales teams, and service center worldwide to resolve service issues and ensure effective project execution.3. Perform service cost variance analysis of actual and planned reports on a monthly basis, utilizing insightful financial and repair data to prioritize team efforts on reducing service costs and risk recovery.4. Manage service metrics relating to service level compliance and operational effectiveness, ensuring that the correct support teams are assigned and responding in a timely manner.

Responsibilities include planning project schedules according to clients’ requirements, assigning tasks to cross-functional teams, tracking progress internally and providing status updates, communicating with clients while facing challenges, and discussing corresponding solutions. - Manages various projects from NPI to ramping. Experienced in tracking ramp readiness and monitoring ramping status to fulfill customer demand. Ensures material/machine /labor/procedures are on track to meet schedule.- Successfully manages client communications, schedule planning, cross-functional team coordination and communication, and factory operation management.- Understands basic tooling, molding, post-processing of rubber manufacturing.

Responsibilities include promoting the cross-border program to sellers and maintaining seller relationships.

Responsibilities include translating press releases (to meet culture and trends locally), supporting media events (including press conferences and media gathering), maintaining friendly relationships with media and KOLs, and contacting / recommending suitable KOLs according to clients' needs.