Harjot Jaswal Email & Phone Number

Toronto, ON, CA

• Proficient in navigating unionized environments, adeptly managing workflows within established frameworks.
• Skilled in utilizing diverse software platforms to preform administrative tasks such as verifying, updating, and creating claims, demonstrating meticulous attention to detail to uphold compliance standards and mitigate.
• Exemplary commitment to integrity in safeguarding and processing sensitive and confidential data, ensuring utmost protection of privacy rights.
• Taking an active in change management committee which connects multiple departments and leadership levels.

- Led end-to-end recruitment for senior-level professionals in finance, insurance, and retail sectors, covering both technical and non-technical roles.- Spearheaded data-driven assessments and evaluations of program performance, leveraging key metrics to optimize processes and enhance program impact.- Coordinating and leading program initiatives, including.

Greater Toronto Area, Canada

• Successfully launched the Returners North America Department, created new processes and how-to guides, while working in collaboratively with different departments across the company.
• Conducting end-to-end recruitment of experienced technical professionals with a keen focus on promoting diversity and inclusivity.
• Using LinkedIn Recruiter, targeted websites, job fairs, and networking events to source and build a continuous pipeline of talented candidates.
• Providing ongoing support to consultants during their internal training and tenure with our clients.
• Identifying and sourcing potential partnership opportunities within the North American market with organizations like Techladies, Fairygodboss, Blaxpo, and more.
• Proficient in Applicant Tracking System, Microsoft Office, and Power BI for tracking and analyzing the volume of candidates.

Mississauga

• Collaborated with HR Manager to oversee internal hiring, including resume screening, interviews, and reference checks.
• Manage projects that have a distinct beginning and end. Developing and maintaining project plans and schedule. Assist team members in planning, estimating, and controlling tasks. Performing critical path analysis and.
• Effectively collaborate with stakeholders to ensure satisfaction with program and the deliverables. Working proactively to resolve critical issues. Developing strong relationships and maintain effective communication.
• Analyzing program metrics such as KPIs and trends to evaluate success of overall program.
• Reviewing weekly quality assurance reports to ensure all listed processes/ transactions arewithin internal risk parameters
• Managing a team of Service Officers to support the Concierges Channel. Focusing on the officers development, providing day to day coaching, reviewing KPIs and guiding them.

Mississauga

- Taking responsibility for inquiries, concerns, or complaints and resolving matters promptly and accurately while demonstrating professionalism and commitment to customer satisfaction- Acquiring and maintaining a thorough knowledge of the Bank’s security and collateral documentation requirements- Keeping knowledge current by reviewing manual and.

Brampton

• Having a warm and friendly attitude towards all customers to deliver legendary customer experience and building long-term relationship with them
• Understanding the customer’s needs and offering my customers with advice that will help them save time, save money, and earn money
• Ability to work well with a team and individually to help the branch reach its business objective
• Consistently exceeding individual sales goals and metrics
• Effectively and successfully identify opportunities to refer to the Sales Team
• Comply with all TDCT policies and procedures to ensure all paperwork is compliant and minimize deficiencies

• Proactively approach member to promote the in-house credit card and provide information regarding different membership levels
• Working in a fast pace environment, while multitasking to complete various task for different members
• Coordinating with other team members to promote and attract new members
• Processing new application, while providing detailed information regarding Costco policies and benefits
• Being flexible in order to offer different solutions for different members

• Used QuickBooks to invoice online sales orders; this reemphasized the importance of accuracy and being detail orientated
• Critical Thinking and Problem Solving skills
• Trade shows
• Information Management; I was responsible for uploading about 50 different styles onto the online Walmart store

• Promotion of products by providing customer with items that match their needs
• Giving suggestions to customers and up selling
• Cash, debit, credit and award card handling
• Visual merchandising
• Stock room: organize inventory in the stock room and refill any needed inventory on the floor
• Strong customer service focus

• Recorded the minutes for each weekly executive meeting
• Developed employee performance evaluation
• Establish a method to recognize and award excellence
• Developed and provided sales training specific to the product offering
• Researched different markets and products
• Researching and determining Ristics’ tax structure

• Understanding the customer's needs and helping them
• Cash handling
• Handling problematic customers

Ux Design Fundamentals

International Business, International Business

•International Marketing: explored the scope and challenges of international marketing; the dynamics of international trade and the impact.

Diploma In Business Management

• Operation Management: scheduling techniques; critical path, SPT, just-in-time inventory • Human Resources Administration: Introduction.