Jaswinder Singh Email & Phone Number

Coventry, England, United Kingdom

Tarmac, a CRH company, is the UK’s leading sustainable building materials and construction solutions business. This client required assistance in delivering critical IT projects to help enable the delivery of their Cloud migration strategy.- Implementation of a new HP Data Protector Backup solution to replace the EMC Replicator - Windows 2008 R2 to Windows 2016 domain upgrade- Hardware and data migration of a business critical in-house application- Migration of 600 users including their PCs and applications.- The above projects were delivered by an appropriate blend of in-house resources and IT suppliers which included the likes of IBM and BT and by adhering to a tailored governance framework.

Coventry, England, United Kingdom

The Department for Education is responsible for children’s services and education, including higher and further education policy, apprenticeships and wider skills in England. DfE required support to help deliver their Modernisation strategy that seeks to shift operation from on-premise into the Azure Cloud.- Delivery management of a replacement bespoke application into Microsoft Dynamics 365 and SharePoint Online- Delivery management of the migration of an existing on-premise SharePoint Portal into SharePoint Online incorporating Azure Web Services- Recovery management of a project that failed to go live which seeks to cleanse their backend dataset in Oracle Service Cloud.The successful delivery of these projects included: - Management of both technical and non-technical stakeholders who are used to operate in an isolatedculture - Supporting the refinement of existing governance processes- Management of senior technical colleagues- Team building skills working within a matrix environment

London, England, United Kingdom

A financial services group with more than 30 million customers in the UK, and a foothold in every community. This client needs management services to help deliver from a portfolio of projects ranging from small to corporate impacting projects Delivery of TSB online bank under Project Verde Delivery of internal applications under Desktop Transformation programme Delivery of iPads into retail branches incorporating delivery of Airwatch Interpretation of technical designs into delivery plans Effective scope management incorporating project controls and governance processes Management of demanding stakeholders Engagement and management of delivery team Problem resolution management including Root Cause Analysis

Royal Tunbridge Wells, England, United Kingdom

Second largest health insurer in the UK providing services since 1940 uniting with AXA ICAS in establishing themselves as on the of world’s leading providers of employee support and wellbeing.This client required management services to help deliver a physical-to-virtual desktop refresh from XP to win 7 for its UK based business which included: Prototyping and piloting virtualized solution (VMware, Citrix, AppSense) Laptop refresh and rollout Virtual environment build and OAT in new Switzerland datacenter Data migration from UK to Switzerland Direct reporting line to Project Board and Executives Technical resource management Project review and consultancy

Richmond, Surrey

Projects delivered under this assignment include: Global Domain Controller refresh (2003 to 2008) Global desktop refresh (Windows XP to Windows 7) Talend (Data Integration) Disaster Recovery Implementation MIS / Oracle Upgrade Hyperion Upgrade Microsoft Bitlocker Encryption and Administration SQL 2008 Upgrade in Production MIS Dashboarding Automation of replication of Web Assets using RepliWeb Project lifecycle process refinement and improvement including: Gathering exact business requirements Precise statement of scope and deliverables at each strategic stage Creation and delegation of work packages to technical resources Improved communication between technical and management functions Effective reporting of project status and updates Improvements to vendor and third party stakeholder managementAll project adhered to the following lifecycle: Project inception and briefing including its business requirement Stakeholder Engagement incorporating the customer, vendors and third parties Declaration of scope and deliverables Agreement of milestones and deadlines Budget and Resource Management Technical representation to stakeholders and CAB Risk management Reporting to a technical and non-technical audience Project completion and handover including effective transition to BAU Project Review and Lessons LearnedThe adoption and refinement of this lifecycle allowed for the delivery of all projects managed on time, within budget and to specification during this assignment.

Telford

This role involved the consultation, planning and implementation of solutions to customer’s business requirements for various Wintel/infrastructure projects.Projects delivered under this assignment include: Web platform performance improvement SQL database datacenter migrations VMware cluster patch update Windows Server upgrade (2003 – 2008)Responsibilities Create and distribute work packages to technical teams Management of implementation cycle from initial consultancy to hand-over Creation of change requests and presentation to customers in Change Board meetings Presentation of proposal to client and stakeholders Technical representation and point of reference Stakeholder engagement to provide technical assurance and validity of proposal Verification of integrity of timescales on technical aspects Risk identification and ownership Establish and adhere to best working practices for corresponding environment Creation and maintenance of system and project documentation Production and presentation of reports of expired and ongoing projects to management and stakeholders

Coventry

This role incorporated leading a team of test engineers to evaluate suppliers suitability to provide internet services at the required standard which involved working individually and leading a team. Manage team project work in a Prince 2 environment Produce and delegate work packages to Systems Engineers Establish the appropriate processes to ensure products adhere to the Technical and Quality Criteria Maintain team focus to ensure all products were evaluated within the agreed timescales Technical point of contact for any highlighted non conformances Liaise with external suppliers to Resolve issues that arose from non-conformance Point of contact for product status Establish installation/support requirements Produce reports for the Project Board and stakeholders such as Status Reports Highlight Reports Risk Reports Issue Reports Maintenance of project files. Act as reviewer in Technical & Quality Reviews Provide Technical support for the Awards processThe introduction of tighter controls and processes within the evaluation stage of the project together with the identification and resolution of risks to the project helped towards increasing productivity by over 150%.

Systems and user support of varying levels to over 100 servers, 2500 clients, 3000 users and 50 remote sites to 3rd line. Initial requirement was to add technical expertise to a mix of in-house and contractor team members and fill a skills gap to prepare for a hand-over to an outsourced managed service provider. Subsequent and additional role in assisting both the recruiter and the managed service provider in aiding a smooth changeover.System Administration Unicentre TNG Map / Server Assist - system monitoring tools Server Backups – Veritas NetBackup Email filtration & queue management Disaster Recovery - Systems and Servers Disk Space Management System DocumentationSystem Support Windows NT4 Server / 2003 Server ISA Server 2000 / Proxy Server Troubleshooting and Support Windows NT workstation/XP Support Microsoft Office 2000/2003 Support Dameware / Unicenter Remote Control Remote User Configuration and Support - RAS/VPN/RSA Bespoke Application Support DNS/WINS Troubleshooting Mimesweeper Veritas NetBackup v4.5 Unicentre Software Delivery Sophos Anti Virus Exchange 5.5 Dell Poweredge 4400/6300

Bsc(Hons), Computer Science

Prince 2 Practitioner