Jasz Woo Email & Phone Number

Waltham, MA, US

Waltham, MA, US

Palo Alto, CA, US

Irvine, California, US

Nuance Imaging Division was acquired by KoFax in Q1 2019

Burlington, MA, US

• Partner management
• Drive partner onboarding programs – ensuring partners are enabled and equipped with relevant sales and technical skillset before product launches.
• Engage partners on a regular cadence to review and follow-up on the progress of postlaunch activities.
• Drive strategic and tactical projects (customization and special bundling of products) with partners – project managed by working closely with partners and internal teams to drive the customization and readiness of the.
• Product announcements to all partners World-wide – Created the partner announcement process and ensure product related announcements are sent to partners in a timely manner.
• Operationally supports partners in managing their operational enquires and issues such as partner’s agreement, pricelist, products, logistics, agreements, sales related questions.

Redmond, Washington, US

• Program Manager from Oct 2014 to Current
• Execute Corp-led marketing campaigns/promotions initiatives to the region and customized/localized the promotions, customers/partners readiness documentations
• Accountable for allocation of marketing funds to the region to run marketing campaigns, creating product awareness and demand-generation events.
• Create Key Accounts Business Intelligence tools for prospects mining and targeting potential accounts.
• Reviews/approves regions project plans for conformance to program strategy and program plan and schedule
• Monitoring campaigns progress and performance, especially in the measurement of ROI, tracking revenue attainment against budgets

Redmond, Washington, US

• Worked closely with Corp to provide primary support and BI development services which enabled self-service, ad-hoc, and canned reporting for end users across the region that provided the required information to make.
• Identify key escalation trends and engaged Advocacy managers to gain detailed escalation insights.
• Provided operational support to the Advocacy Managers and the Customer Satisfaction Leads to monitor business performance (e.g. providing the monthly review updates reflecting the escalations volume drivers and.
• Supported upper management in various business operations, by providing monthly Business review for senior leadership in decision making and advocating the customer’s pain points (e.g. World Wide Monthly Operation.
• Revamped and re-engineered the entire business intelligence process and improved the business insights to the management to increase constructive and valuable business reviews with corporate
• With a more constructive business reviews, the overall KPI including customer satisfaction and escalations days to close improved

Minnetonka, Minnesota, US

• Information Delivery – Ensure timely and accurate information available on CWT’s Program Management Center (Information Portal). Troubleshoot existing business processes and workflows to align Global initiatives with.
• Involved in various activities during Glory migration (Global database) for local accounts which includes information gathering, analyzing the information gathered, documenting the functional or business requirements.
• Design and maintain reports and scorecards for monthly data quality and performance review.

Palo Alto, CA, US

Houston, Texas, US

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Science In Information System And Management (Hons), Management Information Systems, General