My primary responsibility is to analyze business operations and identify areas for improvement. I use data analysis and performance metrics to make recommendations for process improvements and cost-saving measures. Additionally, I collaborate with cross-functional teams to implement these recommendations and ensure their effectiveness. Through my experience, I have developed strong analytical, problem-solving, and communication skills that have helped me contribute to the success of the… Show more My primary responsibility is to analyze business operations and identify areas for improvement. I use data analysis and performance metrics to make recommendations for process improvements and cost-saving measures. Additionally, I collaborate with cross-functional teams to implement these recommendations and ensure their effectiveness. Through my experience, I have developed strong analytical, problem-solving, and communication skills that have helped me contribute to the success of the organizations I have worked with. Show less

At my current role, I am responsible for taking chats, email and support ticket while maintaining and exceeding department expectations regarding CSS survey scores, Average handling time and sales goals. At this present time I am working in Hosting, Email and Server support and regularly work with the WHM, Cpanel, Plesk, Servers and Wordpress troubleshooting.