Jatin Kumar Email & Phone Number

Adelaide, Sa, Au

Australia

Adelaide, Australia

Adelaide, Australia

Adelaide, Australia

- Install, implement, automate, configure, performance tuning and monitoring, maintain, educate and troubleshoot VMware virtual environment, windows desktops, SCCM 2012 R2, windows servers and red hat linux servers infrastructure for various customers like Seek, Ticketek, NineMSN, Nielsen, Carsales, etc.- Created LUNs including SnapMirror at NetApp Storage level and make them visible on Windows servers and VMWare ESXi hosts.- Active directory user management, network connectivity… Show more - Install, implement, automate, configure, performance tuning and monitoring, maintain, educate and troubleshoot VMware virtual environment, windows desktops, SCCM 2012 R2, windows servers and red hat linux servers infrastructure for various customers like Seek, Ticketek, NineMSN, Nielsen, Carsales, etc.- Created LUNs including SnapMirror at NetApp Storage level and make them visible on Windows servers and VMWare ESXi hosts.- Active directory user management, network connectivity, replication issues, folder permissions, remote access services, DHCP, DNS, network configuration, antivirus updates, servers, desktop, O/S patching and updates using SCCM 2012 which operates in a 24X7X365 environment.- Worked independently to design and deploy Windows 8.1 / 10 SOE that includes building image, capture image in WIM format and deploy the image using SCCM 2012 R2 MDT Task Sequences.- Used SCCM Task Sequences, MDT, Reference Image Capture, customized image using ImageX and DISM for SOE maintenance.- Actively involved in making process documentation and process improvement initiatives.- Level 3 support for managing SCCM environment (CAS, Primary and Secondary sites) and Windows 8.1 / 10 SOE.- Automated Windows patching using Microsoft System Center Orchestrator 2012 and SCCM 2012- Effectively participated in client meetings during each project phase.- Used Microsoft SCOM monitoring tool to proactively manage customers and in-house infrastructure.- Prepared Technical document writing for install guide, support documents, summary document, and release notes.- Handled various change jobs to implement / install / configure an application or tune operating system and configure servers on Citrix net scalar load balancer.- Used In-house ticketing tool to process incident, change, problem, service request according to ITIL process. Show less

Noida Area, India

- Install, migrate, implement, automate, performance tuning and monitoring, support, configure, maintain, and troubleshoot VMWare vSphere 4/5 environment, windows desktops and servers, clusters, load balancing, firewalls, desk phones, sql server, oracle database and network.- Worked on the day to day troubleshooting and escalation calls for Active directory logon failures, account lockouts network connectivity, replication issues, folder and printer permissions, remote access services… Show more - Install, migrate, implement, automate, performance tuning and monitoring, support, configure, maintain, and troubleshoot VMWare vSphere 4/5 environment, windows desktops and servers, clusters, load balancing, firewalls, desk phones, sql server, oracle database and network.- Worked on the day to day troubleshooting and escalation calls for Active directory logon failures, account lockouts network connectivity, replication issues, folder and printer permissions, remote access services, DHCP, DNS, vpn (IPSec / L2TP), network configuration, setting up new desk telephones, servers, desktop which operates in a 24X7X365 environment- Install, monitor, configure, administer and support ESXi host environment, Virtual Machines, vCenter server, ESX host profile management, tasks, events, alarms, storage management, Distributed switch, VLANs, roles and security, assign LUNs to appropriate hosts, DRS, Fault Tolerance, High Availability, vMotion and svMotion- Project life cycle management for medium sized projects starting from requirement gathering to closure of the project.- Making project plan to execute the tasks effectively and discuss / resolve the issues arise during the project execution.- Build, deploy and package the applications and windows operating systems using SCCM 2007/2012.- Used VBScript, PowerShell, PowerCLI to automate the process for VMWare and Windows servers.- Used Remedy tool to create, modify and close support tickets and respond according to SLA and raised change request using ITIL process.- Managed exchange server 2007 to add/remove users, create distribution groups, and email connectivity issues.- Lead teams of consultants across the identified key responsibilities in large, complex virtual environments. Participated in key strategic projects and/or projects that cross areas of responsibility.- Conducted various trainings on VMWare Virtual Infrastructure technologies, windows desktops and servers Show less

Amsterdam Area, Netherlands

1/10/2008 to 15/01/2010 - ABN AMRO Bank, Netherlands16/01/2010 - 30/09/2011 - ABN AMRO Bank, Pune, India- As part of extended team of Netherlands, worked as a Technical Team Lead in India, responsible for creation, editing, validation, testing, administration of SCCM infrastructure, application support, and application deployment using SCCM 2007 / 2012.- Written custom actions using VB Script, WSH Scripts, WMI Scripts, Power Shell and Batch Scripts that need to perform… Show more 1/10/2008 to 15/01/2010 - ABN AMRO Bank, Netherlands16/01/2010 - 30/09/2011 - ABN AMRO Bank, Pune, India- As part of extended team of Netherlands, worked as a Technical Team Lead in India, responsible for creation, editing, validation, testing, administration of SCCM infrastructure, application support, and application deployment using SCCM 2007 / 2012.- Written custom actions using VB Script, WSH Scripts, WMI Scripts, Power Shell and Batch Scripts that need to perform specific tasks for, during and after installations using Admin Studio - Migration of business applications from Windows 2000 environment to Windows 2003 environment.- Designed and deployed Windows 7 SOE- Used packaging debugging tools like FileMon, RegMon, InCtrl5, Orca, Dependency Walker- Provided guidance to customer around Windows XP to Windows 7 migrations using SCCM, Microsoft Deployment Toolkit (MDT), and User State Migration Tool (USMT).- Provided infrastructure and design guidance for setting up and maintaining SCCM Sites.- Deployed applications, application upgrades and patches using software distribution process.- Performed QA for each package as per Organization standards.- Took new initiatives for increasing the productivity by means of fine tuning the scripting templates, smoothing the scripting process, filtering the redundant code, modular scripting approach by using procedure & function calls etc.- Liaised with application owner, internal teams and vendors to fulfil the application dependencies.- Followed ITIL process (Incident Management, Problem Management and Change Management) in each and every step using Remedy ticketing tool for UAT (User Acceptance Test) and production environment.- Provided guidance on creating custom reports utilizing the SCCM DB using custom SQL queries and SQL Reporting Services.- Focused on the standards and technologies for enabling systems performance qualities, such as availability, scalability and recoverability. Show less

- As part of extended team of US, worked as a Technical Lead in India, responsible for creation, editing, validation, testing, application support of re-packaged applications.- Installed, implemented, configured, maintained and troubleshoot windows Desktop and Server environment, local and wide area networks.- Used WSH, Wise Package studio and Symantec ghost for server based builds, scripts and MSI packages- Prepared Technical document writing for install guide, support document… Show more - As part of extended team of US, worked as a Technical Lead in India, responsible for creation, editing, validation, testing, application support of re-packaged applications.- Installed, implemented, configured, maintained and troubleshoot windows Desktop and Server environment, local and wide area networks.- Used WSH, Wise Package studio and Symantec ghost for server based builds, scripts and MSI packages- Prepared Technical document writing for install guide, support document, summary document, and release notes.- Used HP System Center tool to create, modify, close support tickets according to SLA and raise change request as and when required.- Coordinated with the US Partners for packaging issues and escalates the problems related to the Application media or Package Request Document.- Delivery Management of application packaging/ Application Compatibility Services.- Prepared Quality Management documentation such as Effort Track Sheet, Schedule Variance, Weekly Status Report, DAT review and Monthly Status Report for Management perspective.- Planned and coordinated the transition of Packaging and scripting work from Fidelity Boston to Fidelity India.- Designed checklist and process documentations, implemented best practices within group.- Key contributor in evolving best practices with in FPCMS group.- Weekly status and review calls with US Business Partners.- Attended engagement meetings with Business Units for deployment of Packages to FPCMS Business Workstation.- Took new initiative for increasing Indian Desktop Support teams’ participation in overall delivery to clients. Show less

Application packaging using Wise Package Studio

Application packaging using Wise Package Studio.