Jatin K. Email & Phone Number

Sarnia, Ontario, Canada

• Job Profile at No Frills
• Providing exceptional customer service.
• Ensuring accurate product scanning.
• Executing company-directed promotions and programs.
• Maintaining product displays.
• Maintain cleanliness and safety standards within the store, including aisles and checkout areas.

Lambton College

Ontario, Canada

• Job profile at DeGroot's
• Provides friendly and knowledgeable customer service to drive-thru customers, assisting with selecting stone products and answering inquiries about landscaping materials.
• Efficiently process customer transactions using the point-of-sale (POS) system, handling cash, credit/debit card, and contactless payments securely.
• Retrieves and loads customer orders accurately and efficiently, ensuring all stone products were safely loaded onto vehicles.
• Manages drive-thru operations to maintain smooth and safe traffic flow, directing customers to designated pickup areas and coordinating with staff to ensure timely order fulfilment.
• Managed incoming phone calls, providing information and scheduling deliveries for customers.

Ludhiana, Punjab, India

• Job profile at Sehgal Industries
• Analysed data from quality tests and inspections using statistical techniques Pareto charts and Ishikawa diagrams, resulting in a significant 25% improvement in production efficiency.
• Provided technical guidance to production teams, overseeing reviews of engineering drawings and specifications, and delivering training sessions, increasing compliance by 15%.
• Resolved customer complaints promptly, executed corrective actions, and reported on satisfaction, accomplishing a notable 90% satisfaction rating through proactive measures.
• Conducted daily analysis of Red Bin items in coordination with relevant departments, determining root causes and performing corrective actions to enhance efficiency.

Ludhiana, Punjab, India

• Job Profile at Sunbeam
• Orchestrated the development of over 20 new parts, ensuring meticulous inspection, testing, and approval processes, leading to a 95% customer satisfaction rate.
• Translated complex engineering drawings into actionable manufacturing plans, resulting in a 20% reduction in production lead times.
• Utilized in-depth knowledge of process domains, hardware components, and die casting basics to streamline production processes and optimize resource allocation.
• Strategically planned machine and manpower schedules in alignment with production targets, optimizing efficiency and minimizing downtime.
• Conducted comprehensive studies on jigs and fixtures, proposing and implementing modifications to enhance functionality and productivity.

Ludhiana, Punjab, India

• Job profile at Moonlight Tools
• Led the successful setup and validation of 20 machining jobs daily, maintaining a 98% first-pass yield rate and minimizing production delays.
• Implemented modifications to 15 jigs and fixtures, resulting in a 25% reduction in setup times and a 20% increase in machining accuracy.
• Addressed and resolved 15+ customer complaints, resulting in a 90% customer satisfaction rating and zero repeat complaints.
• Facilitated daily work management meetings, resulting in a 15% improvement in communication and collaboration among team members.
• Established and maintained discipline in the 5S methodology, promoting a clean, organized, and efficient work environment.

Patiala, Punjab, India

• Job description at GSAAdherence of daily job set-up approvals.
• Responsible for Internal Audit. (Product & Process).
• Daily basis Red Bin analysis In-Process with concern dept.
• Daily basis major scrap defect to be Analysis and take corrective action & preventive action with concern department.
• Daily & Weekly In-Process training to the Final Inspection team & quality documents related training to be given as per plan.
• Responsible Monitoring & recording of SPC.

Post Graduate Diploma, Quality Engineering Management

Graduation, Mechanical Engineering, A

Secondary Education, Non-Medical

High School, General