Jatin Kumar Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Supporting Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards associated with perishable items as per the Store Standards
• Put forth excellent customer service efforts at all times.
• Greeting customers with smile, helping them find products they need or suggestive alternatives, thereby increasing sales of the store by 15%
• Proactively ask customers if they need help with anything, to recommend best suited products.
• Working with a team of 5 other merchandisers, cashiers, cosmeticians to devise strategic solutions for optimising the workflow to be efficient and effective.
• Knowledge about 100+ product brands on the sales floor, their locations, categories, etc

Brampton, Ontario, Canada

• Post office Clerk
• Accepted, stamped, and sorted mail brought in by customers
• Determined the amount the customer owed according to services provided and accepted payment
• Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
• Obtain signatures from recipients of registered or special delivery mail.
• Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.

Delhi, India

• Worked at Natwest Group India (erstwhile Royal Bank of Scotland Group, India) an operation branch of Natwest Group (erstwhile RBS), UK.
• Worked as an Analyst in Personal and Business banking Webchat Department.
• Providing basic technical support to the customers on a wide range of company products, issues at a 90% rate;
• Assisting customers with their queries related to their personal accounts and online banking;
• Helping customers take care of their accounts by familiarizing them with online banking and best practices to avoid fraud;
• Assisting customers if they struggle financially and providing them proper channels for grievance redressal;

Greater Pittsburgh Area

• CGI Group Inc. is one of the largest independent Information Technology and Business Process Services (BPO/BPS) firms in the world. CGI and its affiliated companies employ approximately 73,000 member professionals. CGI.
• Currently, I am a technical and Client Facing Recruiter for CGI. Prior to this, I served as a Recruiter for multiple clients for Mastech.
• Manage the full cycle recruiting process across multiple hiring teams.
• Responsible for Technical and Functional Recruiting for various positions across the United States. Roles include Project / Program Managers, Developers, Software Engineers, Technical Architects, Programmer Analysts.
• Partners with hiring managers to create and review job requisitions, defining and validating key position requirements (i.e. experience, technical competencies, travel and/or relocation requirements)
• Uses traditional and non-traditional resources to identify and attract quality candidates

Gurgaon, India

New Delhi Area, India

A summer internship that has helped in understanding the basics of Financial Markets.

Postgraduate Degree, Global Business Management

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Activities and Societies: Student Coordinator, 'Kode Debugging' (Code debugging event) at Annual JIMS Fest, 2016 Student Coordinator.

Business/Commerce, General, A