Jonathan Augustin Email & Phone Number

Atlanta, GA, US

Greater Atlanta Area

• Onboard and train motivated representatives to be a part of the BARBRI team. Training consisting of educating representatives on corporate brand and culture, how to talk about products, and how to engage customers.
• Manage sales representatives by holding them accountable for activity, outreach, and sales enrollments. Actively work with the representatives to know the status of every customer and act accordingly to increase market.
• Visit multiple campuses and host events with purpose in order to increase brand awareness and promote the benefits of products and services, in addition to developing relationships with school faculty and administration.

Greater Atlanta Area

• Practice included representing multinational corporations to uncover possible HIPAA, FCPA, FDA, SEC compliance issues. Scope of work included aiding companies in compliance of government investigations as well as.
• Led efforts in instant response investigation, including conducting interviews, interfacing with forensic investigation team, conducting document and data preservation efforts for evidence collection.
• Various speaking engagements as panelist discussing importance of data analytic skills for careers.
• Participated as a speaker/presenter at firm Diversity & Inclusion program “Street Law” teaching underserved youth different aspects of the law and judicial system.

Gainesville, Florida Area

• Led redevelopment effort for talent management hiring policy at UF IT Computing Help Desk to increase employee retention.
• Directed full cycle recruitment efforts from resume screening to personnel on-boarding three times a year for 20+ persons. Managed initiatives with student organizations on campus to increase number of underrepresented.
• Oversaw training and development work progress for new Staff & Faculty as UF IT Training Coordinator.
• Improved employee retention rates for Academic Technology branch of UF IT via different hiring incentives.
• Managed confidential directory information for all 55,000 UF Students, Staff, & Personnel.

Gainesville, Florida Area

• Managed UF IT employees compliance with reporting and performance standards at UF IT Help Desk.
• Executed Human Resources related duties such as personnel conflict management, quarterly performance evaluations, and other tasks related to employee relations and staff development.
• Managed resolution work flow and work product for daily varying 30+ employee workforce at UF IT Help Desk.
• Creation of public support documents, internal/external knowledge base content, troubleshooting processes, and staff job aids.
• Received, coordinated, and implemented responses to security incidents and security weaknesses across University computing infrastructure.
• Facilitated software licensing transactions for student body at large for products such as Microsoft Office, Adobe Acrobat, SaaS, AMOS, Bomgar, and other numerous products.

Gainesville, Florida Area

• Researched corporate legal issues to assist the Office of General Counsel
• Drafted legal memoranda analyzing jurisprudence in divergent jurisdictions (TX, NJ, NY, GA, etc)
• Reviewed NAESB service contracts and various agreements to ensure regulatory compliance
• Assisted Litigation Attorneys in court with debt collections efforts
• Recommended courses of action to proceed in Administrative Agency hearings based on Gas Tariffs

Alachua County Courthouse, 8th Judicial Circuit

• Sat in on numerous court hearings for both Civil & Criminal cases
• Pre-wrote judicial orders for the use of Judge Miller-Jones
• Attended weekly case management conferences, meditations, and business meetings
• Completed legal research and drafted memorandum on various complex civil issues.

Miami/Fort Lauderdale Area

• Opened/Closed store when required
• Set up work schedule for Co-Workers
• Maintained all work tools and products, conducting inventory when necessary
• Counted out cash drawer during day and night shifts

Fort Lauderdale

• Managed files and cases of clients
• Filled out work permits and visas for office
• Translated papers and files for court purposes
• Viewed, as well as recommended, potential clients to office

Juris Doctor (J.D.), Law

Bachelor'S Degree, Criminology & Philosophy

Graduated Cum Laude