Jon Aumann Email & Phone Number

Baltimore, Maryland, Us

• Lead and mentor a team of SRE resources, providing guidance, technical expertise, and fostering a culture of continuous learning and growth.• Collaborate with development, operations, and quality assurance teams to ensure that system architecture, design, and code align with SRE best practices.• Design, implement, and maintain monitoring, alerting, and incident response processes to detect and resolve issues proactively.• Drive automation efforts to streamline deployment, configuration, and orchestration processes, ensuring reliability and repeatability.• Develop and maintain disaster recovery and business continuity plans, conducting regular drills to validate their effectiveness.• Perform capacity planning and performance optimization to ensure our systems can handle current and future demands.• Collaborate with cross-functional teams to define clear SLO’s that align with business goals and customer expectations• Identify and define key SLI’s that accurately measure the performance and reliability of our systems and services.• Develop comprehensive SLA’s that outline the commitments and guarantees we make to our customers regarding system availability, response times and other critical metrics.• Create best practices that drive standards for tools and policies. Create and implement governance to adhere to agreed upon standards.

Washington, District Of Columbia, Us

Responsible for the rollout of in-room entertainment, connectivity and access control systems at 12 new properties and maintenance of the same at over 15 more. Planned and oversaw integrations between IT, HR, Property Management and development systems. Developed and executed a strategic roadmap for technical infrastructure aligned with the organization's goals and objectives. Collaborated with senior leadership to define technology requirements and provide expertise in infrastructure-related decision-making processes. Collaborated with vendors, service providers, and technology partners to evaluate, select, and manage infrastructure-related contracts and solutions. Established and maintained strong relationships with vendors, ensuring adherence to service level agreements and driving continuous improvement. Proactively identified and resolved infrastructure-related issues, bottlenecks, and risks. Optimized infrastructure configurations, capacity planning, and resource utilization to achieve cost eciency and operational excellence. Ensured compliance with relevant industry standards, regulations, and data protection policies. Conducted periodic security assessments and audits to identify vulnerabilities and implement remediation measures. Set clear goals and expectations for the fully remote team, monitor progress, and ensure the timely delivery of infrastructure projects and operational tasks, in addition to guiding and assisting with the team member's personal development.

Vienna, Virginia, Us

Oversee the design, implementation, and maintenance of the organization's technical infrastructure, including networks, servers, databases, and hardware/software systems, along with system configuration, monitoring, security, and maintenance. Built and led a fully remote high-performing technical operations team, including hiring, training, and performance management, fostering a collaborative and productive work environment, promoting knowledge sharing and professional development. Developed and implemented incident response protocols and procedures to minimize downtime and ensure timely resolution of technical issues. Identified and mitigated operational risks by implementing robust backup and disaster recovery plans. Developed and managed the technology budget, ensuring cost-effective allocation of resources and adherence to financial targets, including working directly with vendors.

Chicago, Illinois, Us

Responsible for implementing and maintaining CI/CD pipeline and methodologies, as well as all IT related tasks for a startup. Deployed and maintained development, CI and production environments in Google Cloud kubernetes, as well as in charge of cost saving measures and vendor management. Oversaw a team of infrastructure engineers and was responsible for their hiring, training, performance management and career development.

Baltimore, Maryland, Us

Responsible for Kubernetes cluster management and deployment, as well as facilitating the transition to AWS, CI/CD pipeline using Spinnaker, Jenkins and GitHub. Worked on the e-commerce team to ensure the stability of the underarmour.com e-commerce website. Used various technologies like KOPS to deploy and maintain the codebase and ensure maximum site uptime.

New York, Ny, Us

Development and deployment of CI/CD pipeline utilizing Jenkins, CloudFormation, EC2 instances, VPCs, Route53 and various other AWS products. Architecture and implementation of scalable frameworks and associated tools for continuous deployment to high availability dev and production server clusters in AWS and local data centers.

Baltimore, Md, Us

• Automation of code deployment, as well as development and deployment of high availability dev and production server clusters• Managing and creation of application alerts through multiple systems such as NewRelic and Scout• Worked closely with developers to identify potential problem points and help design the best ways to implement new features and tasks• Utilized MySQL, Bash, Ruby and Python scripting heavily for back-end changes• Configuratuion management and automation with Chef and Puppet• Provided relevant information on the project to team leads, back-end developers, UX developers, finance, support staff and senior leadership, tailoring presentations to each necessary party• Experience with Tomcat, Nginx, Apache, MySQL, CouchDB, Zookeeper, Kafka and Storm

Baltimore, Md, Us

Responsible for product documentation and issue resolution. Directly interacts and develops scripts for unix based mysql database. Tier three troubleshooting through server logging and database traces. Also identifys issues, and after finding the root cause, work directly with UI, UX and backend java developers to develop and implement fixes.

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Responsible for in-store services solutions. Specialization in Computer repair and management of a workforce of Computer Repair technicians. Also serves as store leadership to assist in achieving desired business results.

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Management of in-home service employees. Verify compliance with company policies as well as serve as the leison between the employees and the stores. Various side projects such as the repeal of the Maryland Tech Tax, development of a new In-Home labor model, and a training facility to provide hands on training for the latest products. Also served as media liason for Geek Squad in the Maryland/DC area, appearing in television/print/radio segments as requested.

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Field support for end users ranging from retailer warranty fulfillment to individual training services and advanced software repair. Performed and consulted on basic secure networking to facility-wide, multi-site networking for small and medium sized business. In the organization as a whole tasks ranged from targeted issue resolution, development of local talent for future roles, development and dissemination of best practices, and other varied support tasks performed concurrently with the main responsibilities of repair, installation, and training work. Managed an individual P&L to maximize profitability and contribution to a much larger organization.

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In-store computer repairs, virus removals and prevention, new computer setups and verifying returns.

Bachelor Of Science (B.S.), Computer Science And Cyber Security

Associate Of Arts (Aa), Computer Science

Bachelor Of Science (B.S.), Computer Engineering