Javad Harati Email & Phone Number

Regina, Saskatchewan, Canada

Advised clients on life insurance options and consistently exceeded sales targets.Conducted thorough needs analyses and offered tailored insurance solutions.Provided ongoing support for policy servicing and claims processing.

Regina, Saskatchewan, Canada

• Provide top-tier tax advice and preparation services to a diverse client base, focusing on maximizing client financial outcomes while ensuring full compliance with laws and regulations.• Enhance client understanding of tax processes and benefits, significantly improving client communication and satisfaction ratings.• Engage in continuous professional development to stay ahead of tax law changes, leveraging company-provided education to improve service delivery.

Regina, Saskatchewan, Canada

• Spearheaded operational support for multiple offices, enhancing district-wide managerial capacity by providing critical insights and support to District Managers.• Implemented and oversaw rigorous training programs that enhanced staff competencies and service standards, resulting in increased client retention and satisfaction.• Managed logistical setup and closure of seasonal and permanent offices, ensuring each site's operational readiness and reducing setup errors.• Oversaw financial operations including asset management, invoice processing, and petty cash handling, improving budget accuracy and financial accountability.• Designed and executed strategic marketing installations and in-office branding, enhancing local market penetration and client engagement.• Fostered a culture of compliance and excellence, ensuring all office operations aligned with company policies and regulatory requirements.

Canada

o Analyzed financial data and market trends to identify investment opportunities.o Offered personalized financial advice to clients and implemented comprehensive strategies.District Operations Coordinator, H&R Block, Regina, Jan 2024 – May 2024o Provided operational support to ensure smooth district operations.o Conducted documentation verification and processing accurately and timely.o Delivered quality customer service by promptly responding to inquiries and resolving issues.o Ensured compliance with regulatory requirements and internal policies.

Richmond Hill, Ontario, Canada

• Provided customer service support to a diverse group of clients and answered more than 100 customers daily. • Learned, referenced and applied product knowledge information to respond to clients' concerns and increase sales.• Answered product questions with up-to-date knowledge of sales and store promotions.• Politely communicated and assisted customers in person and responded to online orders. • Accurately read, understood, drafted, and edited files and formatted them to create accurate summarized reports and help the management team.

Iran

• Taught various topics and courses (over 28 titles) at different academic levels (B.A., M.A., and Ph.D.) for more than 10 years• + 10 years of demonstrable experience in quantitative research, including econometrics analysis• Provided academic supervision and advisory to students, including assistance with theses and dissertation development and supervisory committees• Evaluated and supervised students’ performance during their studies to improve and excel in their academic progress• Demonstrated excellent expertise and experience in data and statistical analysis through published peer-reviewed journal papers• Performed research on the economic issues to be utilized in planning and development purposes by the municipalities and governmental agencies• Published over 25 articles in different fields of economics• Advanced user and substantial experience with professional software such as Eviews, Stata, Vensim, Microfit, and R

Iran

Iran

Iran

Iran

Iran

• Played a crucial role in managing administrative and client services operations, staff training, and human resources coordination• Developed and implemented policies and procedures, managed staff, evaluated performance, and monitored customer service and performance metrics – spearheaded marketing efforts and acted as a lead administrator and client success manager• Generated reports, financial statements and other documents using word process database and presentation software.• Assessed and evaluated market conditions to identify sources of potential clients.• Recorded, examined and analyzed large volumes of data

Iran

Doctor Of Philosophy - Phd, International Economics

Activities and Societies: June 2014- Oct 2018: University of Bojnord: Vice President for Student Affairs Feb 2012- Present: University.

Data Analytics With Python

Certeficate, Life Insurance