Jawad Mughal

Jawad Mughal Email and Phone Number

Customer Support Representative @ Ismail Farid
Karachi, PK
Jawad Mughal's Location
Karāchi, Sindh, Pakistan, Pakistan
About Jawad Mughal

As a customer support representative, I have found how the relationship goes between a customer and a buyer. My understanding towards clients nature help me achieve the goals and counter the complications. In my few years of experience, i have had responsibilities like, Complaints resolution & Customer Satisfaction, Clients records and statistics, Sales targeting and growth building.

Jawad Mughal's Current Company Details
Ismail Farid

Ismail Farid

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Customer Support Representative
Karachi, PK
Jawad Mughal Work Experience Details
  • Ismail Farid
    Customer Support Representative
    Ismail Farid
    Karachi, Pk
  • Rtw Creation
    Senior Customer Service Representative
    Rtw Creation Oct 2021 - Present
    Karāchi, Sindh, Pakistan
    1. Leading and mentoring the Customer Support Team to esure excellng customer service across multiple platforms like facebook, Instagram, WhatsApp.2. Responsible for handling customer inquiries via calls and chats, maintaining accurate customers records in CRM systems.3. Oversee B2B relationships and transactions. Act as a liaison between support and B2B clients.
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  • Crest Corporation
    Customer Relationship Officer
    Crest Corporation Dec 2020 - Mar 2021
    Karāchi, Sindh, Pakistan
    1. Responded promptly to customer inquiries. Ensured a positive customer experience.2. Handled website order processing. Coordinated with logistics for timely delivery.3. Liaised between customers and internal teams.
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  • Pantex Global
    Telesales Executive
    Pantex Global Aug 2018 - Nov 2020
    Karāchi, Sindh, Pakistan
    1. Initiated contact with international customers. Presented Pantex services with persuasive pitches.2. Met and exceeded sales targets through successful conversions.

Jawad Mughal Education Details

Frequently Asked Questions about Jawad Mughal

What company does Jawad Mughal work for?

Jawad Mughal works for Ismail Farid

What is Jawad Mughal's role at the current company?

Jawad Mughal's current role is Customer Support Representative.

What schools did Jawad Mughal attend?

Jawad Mughal attended Karachi University, S.m Science College.

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