Javan Gray Email & Phone Number

Erie, Pennsylvania, United States

• Participated in structured training programs that help learn the day-to-day responsibilities of store and department management.• Shadowed department leaders and store managers to gain insight into leadership strategies and decision-making processes.• Hands-on involvement in various aspects of store operations, including inventory management, staff scheduling, merchandising, and customer service initiatives.• Receive mentorship from experienced managers and periodic feedback to help improve their leadership skills and operational knowledge.

Erie, Pennsylvania, United States

• Handled customer inquiries and suggestions courteously and professionally. • Actively listened to customers, handled concerns quickly, and assisted other employees as a supervisor. • Planned and managed the working schedule of employees including task delegation and breaks.• Oversee operations of the front end.• Troubleshoot issues through effective customer service.