I am currently working with the giant Naivas retail chain of supermarkets as a loss control personnel tasked with the following roles: Assessing, analyzing and identifying threats that can derail profit profit-making aspect of the business. Assessing operational processes within the supermarket to identify areas where potential losses can occur due to inefficiencies or inadequate controls. Implementing strategies and measures to prevent theft, shoplifting and other forms of shrinkage within the supermarket. Monitoring inventory levels to identify discrepancies or irregularities that may indicate theft or operational issues. Conducting regular stock checks and reconciling physical counts with system SOH. Mitigating loopholes that are potential risks for shrinkage in the business. Manning the control room, helping identify gaps, and arresting shoplifters who steal from the store. Investigating and advising the client on issues related to the business operations. Registering incidents as they occur and offering solutions in the occurrence book daily. Investigating incidents of both internal and external threats such as pilferage, staff theft and collusion between suppliers and receiving team. Camera room monitoring and surveillance of activities, documenting all activities in the occurrence book.

I was tasked with the following roles: Dealing with inquiries and requests for information from both internal and external clients. Ensuring that information and records were protected and secure. Registration of criminal cases in the form of pleas. Classifying and indexing criminal records. Ensuring that records were easily accessible when needed by arranging them and filling them systematically. Maintaining a secure records management system (case tracking system) by setting down rules of the registry manual. Reproduction of criminal records as per requests.

I gained experience during my interaction with the criminal investigation agency during my attachment with them where I was assigned the following roles: Researching various types of crimes, criminal behaviour theories and trends in criminal activities. Assisting law enforcement officers in ongoing criminal investigation investigations by conducting background research on suspects or persons of interest, analyzing evidence and compiling reports. Conducting risk assessments in specific areas prone to criminal activities and proposing intervention programs or security measures. Assisting with the collection of crime-related data through surveys, interviews, observations and interrogations that can help inform policymakers decision-making processes. Supporting prosecutors with case preparation by researching relevant laws, and court precedents and presenting findings that strengthen their arguments. Adhering to ethical standards when handling sensitive information, safeguarding privacy rights and ensuring information security.