Javed Ali Email & Phone Number

Gurugram, HR, IN

Gurugram, Haryana, India

• Developed and maintained interactive dashboards using Excel, Power BI and Looker Studio, enabling comprehensive data analysis and visualization. Created advanced SQL queries to extract and manipulate large datasets.
• Conducted in-depth analysis of datasets for approximately 30,000 riders, uncovering trends, patterns, and actionable insights that informed key business strategies and their invoicing Etc.
• Managed a team of 15+ members, overseeing tasks such as rider onboarding, activation, and coordination with dispatch centers to ensure smooth operations.
• Enhanced performance metric tracking by facilitating visibility through dashboards, enabling better monitoring and assessment of key business KPIs.
• Provided strategic insights and recommended improvement actions to reduce manpower attrition, contributing to a more stable and motivated workforce.
• Led manpower and resource planning during surge periods, ensuring optimal staffing levels and resource allocation to meet increased demand.

Gurugram, Haryana, India

• Responsible for Vendor acquisition
• Handling a Team of 10+ members
• Responsible for cost optimization
• Responsible for New Venture Development and trying new product in the Indian Market
• Scanning & research Indian Markets

Delhi, India

• Managed front desk operations, including ticketing, customer queries, and complaints.
• Provided excellent customer service to enhance visitor satisfaction and
• park reputation.
• Coordinated with different departments to ensure smooth operations and guest experiences.
• Maintained records of daily footfall and prepared basic reports for management.