Javed Shaikh Email & Phone Number

Dubai, Ae

United Arab Emirates

- Liaising with healthcare professionals and patients about treatment plans.- Keeping a Close Eye on the Call Type and Marketing Impact on generating new Leads.- Leasing with the Marketing Team and discuss the current and future Road Map for the Clinic presence Online- Responsible for the Call center and reporting the analysis with Clinic Owner- Responsible for Successfully migrating the Current CRM to Practo for all the 3 Centers which supports Nabidh-… Show more - Liaising with healthcare professionals and patients about treatment plans.- Keeping a Close Eye on the Call Type and Marketing Impact on generating new Leads.- Leasing with the Marketing Team and discuss the current and future Road Map for the Clinic presence Online- Responsible for the Call center and reporting the analysis with Clinic Owner- Responsible for Successfully migrating the Current CRM to Practo for all the 3 Centers which supports Nabidh- Overseeing clinic operations and staff duties.- Keeping medical professionals informed about healthcare administered at the clinic.- Managing the clinics budget, billing system, and inventory.- Ordering stock and supplies for the clinic.- Overseeing the purchasing, maintenance, and repair of clinic equipment.- Developing procedures to deliver optimal patient care.- Performing the hiring, training, and performance evaluation of staff members.- Managing internal and external communications, and answering queries about the clinic.- Periodic reporting to the general manager and board of directors.- Discussing the Performance with the Staff and giving them necessary feedbacks.- Handling Patient Complaints and resolving them. Show less

Dubai

- Trains Clinic staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs of the market; developing and implementing new product training.- Maintaining all the required protocol led by DHA, FANR and the relevant authorities.- Managed transistion of the billing software for all the center making them aligned with the Nabidh requirements.- Helped with the marketing statergy .-… Show more - Trains Clinic staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs of the market; developing and implementing new product training.- Maintaining all the required protocol led by DHA, FANR and the relevant authorities.- Managed transistion of the billing software for all the center making them aligned with the Nabidh requirements.- Helped with the marketing statergy .- Front Desk Supervision: manage workflow, coordinate staffing schedule and training- Oversees billing, medical records, reception, phone schedulers and medical referrals - Manage Front Desk day-to-day clinic duties - Manage insurance verifications for all patients- Primary back-up for front desk responsibilities - Assist billing with credits, collections and refunds. - Administer accounts payable/accounts receivable - Assist with clinic compliance process such as: legal and state requirement for clinic and staff Primary contact for clinic insurance credentials - Liaison between Patient Care to implement and manage front desk protocols Show less

Dubai

Mumbai Area, India

I had the responsibility of leading my team towards its goal set by the Management. The job role varies with the type of work and team I use to manage.I use to manage the timely activities and schedule of the team and provide them with necessary resources to accomplish the task. Apart from this I use to motivate my team and solves their problems. Essential Functions: · Duties:Preparing daily workloads for staff & co-coordinating the daily allocation of… Show more I had the responsibility of leading my team towards its goal set by the Management. The job role varies with the type of work and team I use to manage.I use to manage the timely activities and schedule of the team and provide them with necessary resources to accomplish the task. Apart from this I use to motivate my team and solves their problems. Essential Functions: · Duties:Preparing daily workloads for staff & co-coordinating the daily allocation of work.Motivating the team to achieve high standards and KPI targets. Handling new client enquiries and acting as the face of the business.Dealing with and resolving problems and issues which arise.Working with the sales and marketing team to drive sales forward.Mentoring and training up junior and new staff.Monitoring & reporting on standards & performance targets.Arranging & chairing weekly team meetings, focussing on targets & achievements.Implementing new initiatives.Involved in the recruitment of new staff.Praise team members and creates a positive working environment. Ensuring all administrative and IT records are entered and updated correctly.Providing prompt and accurate information on individual performance.Managing Performance.Preparing weekly and monthly reviews.Preparing weekly and monthly Performance and having discussion with each Individual Key Skills, Core Competencies & StrengthsProven ability to manage through others.Strong decision making and problem solving skills.Able to motivate and lead others in a team environment.Excellent communication skills, both written and verbal.An ability to build rapport and trust quickly with work colleagues.Able to prioritize tasks and workloads in order of importance.Track record of delivering results with deadlines. Show less

Quality Monitoring the team to deliver Excellent customer Experience.Helping a Team to Identify their challengesSharing the Best Practice and helping them overcome their Area of opportunities.Call listening

Bachelors Of Science, Chemistry

Chemistry, Organic Chemistry