Leading the development of a comprehensive data strategy to drive business outcomes and support organisational goals. Building a dynamic team focused on delivering analytics using Agile methodology, ensuring that insights are actionable and aligned with the organisation's objectives. Developing and executing a Generative AI strategy, leveraging solution design to create innovative applications that meet business needs. Employing a design thinking approach to deliver user-centric GenAI applications that enhance user experience and drive engagement. Establishing a machine learning platform to advance our analytics capabilities and keep our organization at the forefront of AI and technological innovation.

Streamlining report development process, data skill gap analysis and fulfilment plan, organisational data reporting strategy

As the leader of the BI and Applications stream within IT, building a dynamic team to provide support and thought leadership to each portfolio of applications within the business.Developing organisational BI Strategy based on the Gartner's Business Outcome Driven Analytics Model to cater data for each business stream and organisational ambitious 10-year strategy.Managing multiple BI and Application initiatives to advance the IT Operations to a service-oriented approach from a process-driven approach.

Application management and deliveryBusiness process optimisationReporting solutions development and management

Key business application(aged care, community care) management and delivery. Intranet and document management system rollout on SharePoint 2013.Planning and migrating applications to new infrastructure (IaaS). Building a new team and leading the team to build exciting new organisational reporting.Resource management and communication management. Staff management, product and application delivery coordination. Data centre migration and application migration.

Systems administration, management and maintenance of clinical and risk systems. Project management of the rollout of clinical and risk systems at large scaleManaging resources allocated to the project. Planning of IT infrastructure for the application and delivering highly efficient systems with better user experience. Stakeholders and vendor management and providing key insights to vendors to build highly scalable aged care systems.

Finance, care and clinical systems administrationManaging upgrades and medium scale rollout of new systems to the aged care facilitiesStakeholders managementProject communication management