Provide guidance and assist buyers in purchasing property for the right price under the best termsIntermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters to their benefit and ensure a fair and honest dealingPerform comparative market analysis to estimate properties’ valuePromote sales through advertisements, open houses and listing servicesRemain knowledgeable about real estate markets and best practices

Strategic Consulting, including business plan & sales strategy development.

• Handle customer inquiries, complaints, billing questions and service requests.• Arranging appointments for engineers to attend customer at their residence & make necessary repairs.• Received the best performer of the month award from the GM of Convergys India.• Managed a high-volume workload within a deadline-driven environment. Resolved an average of 550 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume).• Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.• Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues