~Ensure the teams in branch and franchises pursue quality of work in serving customers. ~Identify, highlight and arrange relevant training programs.~Maintain check & balance of all system documents in case of any error, take corrective measures with consultations from head of operations.~Maintain conductive relations with dealers and franchises to ensure they add value to business. ~Visit dealers in territory to resolve their issues related to products and services and gather market feedback.~Ensure the implementation of policies and procedures as communicated by HO.~Control warranty costs, expenses and revenue generations.~Ensure that all key performance indicators (KPIs) reach the benchmark.~Ensure that employees are well aware of health and safety precautions.~Follow-up with technician on critical complaints for timely resolution.~Responsible to protect environment and minimize air, water & solid waste pollution to environment.

~Ensure the teams in branch and franchises pursue quality of work in serving customers. ~Identify, highlight and arrange relevant training programs.~Maintain check & balance of all system documents in case of any error, take corrective measures with consultations from head of operations.~Maintain conductive relations with dealers and franchises to ensure they add value to business.~Ensure the implementation of policies and procedures as communicated by HO.~Control warranty costs, expenses and revenue generations.~Ensure that all key performance indicators (KPIs) reach the benchmark.~Ensure that employees are well aware of health and safety precautions.~Follow-up with technician on critical complaints for timely resolution.~Responsible to protect environment and minimize air, water & solid waste pollution to environment.

Worked at new car project (BAIC Pakistan).