Juan Carlos Avendaño R. Mba Email & Phone Number

Extensive experience within LATAM ICT market, developing E2E services business models and excel in service delivery based on the deeper knowledge of best in class digital transformation global practices and tools, all of them combined with customer care and project management strong bottom line results.My experience includes support to sales teams, using consultative selling skills, marketing insights and knowledge of regional customs, elevating corporate presence and image. This also includes development of strategic and tactical plans for positioning service product & services solutions. I have built meaningful relationships with external and internal customers at all levels within the organizations. Also well experienced in eTOM & ITIL frameworks with focus in impact positively the end user customer experience and Capex/Opex optimization based on the implementation of Digital Transformation strategies.Result oriented individual with strong skill set of leading teams.