• As of August 2021: Organic following on all social media channels has increased by a total of 221.7%• Differentiate from competitors and humanize the company by creating and publishing content that educates and builds trust with authenticity, transparency, and immediacy• Create brand style guide with color palettes, fonts, textures, and logo variations and ensure all published content is on-brand• Curate social media content calendar on ClickUp using a working document of original content ideas which is updated monthly; compose original copy for captions; produce, film, and edit videos (i.e. behind the scenes, educational, company updates) using mobile camera, InShot, Resolve, and Blender; design visual content in Canva; convert video macro content into micro content (i.e. IGTV videos into Reels, sneak peeks); curate, design, and publish content for campaigns and giveaways (i.e., five-year anniversary, free exterior door painting)• Create print flyers, brochures, signage, and other physical media• Lead, execute, and maintain website re-design, including installing custom code for displaying BBB seal and social media channels, creating custom on-brand images, writing all copy, writing custom CSS where needed, adding an inquiry form to collect leads, creating and designing About Us and individual Services page, reconstructing Services (landing) page• Respond to reviews—negative and positive—and engage with audience via DMs and comments on social media and via stories

• Provided administrative and secretarial support for the Facilities & Operations department (answering calls, making copies, file management, creating spreadsheets, generating as-needed reports, scanning documentation)• Administered and distributed three procurement credit cards• Reconciled and sorted 400 (average) transactions for thirteen cardholders per month• Created, received, and closed 100 (average) SPOs per month• Created, sorted, formated, and distributed (14) department reports including end of month (EOM) reports with back-up per university procurement standards• Assisted with ordering, receiving, and remitting payment for department uniforms

I maintained a six-month freelance contract as an evaluator of Instagram advertisements. This unsupervised position required self-motivation, time-management, and multi-tasking. I was responsible for my training and my quality of detailed written evaluations, for if I did not meet quality expectations and standards my contract would be nullified.

• Substituted grades six through twelve in various subjects in the Arab, Guntersville, and Oneonta city school systems• Exercised ability to work in a fast-paced setting• Performed thorough note-taking, organization, multi-tasking skills, and team management skills• Followed strictly and precisely the directions the class instructors provide for me• Demonstrated consistent leadership despite each assignment's difference• Prioritized, completed, and started new assigned tasks frequently and efficiently• Maintained documents and files in order by period/class number, assignment type, handwritten reports on each period/class, and more

• Provided premier customer service, including greeting customers and answering questions• Collaborated with owner in implementing digital marketing plans—specifically on Facebook and Instagram—by designing graphics in Canva, advertising promotions, editing photographs of product, or planning campaigns to increase interaction both in-store and online• Created graphics and copy for promotions, contests, giveaways, announcements, and brand-appropriate campaigns• Recorded and fulfilled special orders, decorated, divided, packaged, labeled, and priced products

• Condensed, organized, and relabeled inventory• Improved inventory storage with new bins and product categories• Assisted lead clerk with counting and reconciling inventory• Assisted lead clerk with checking in and out inventory per work order requests• Created and closed purchase orders attached to work orders across various facility departments• Received in shipments

• Provided excellent customer service via the "Jared Wow"• Closed sales to meet goals in product sales, warranty sales, repair sales, credit application sales, and add-on sales• Answered the telephone to assist guests and direct calls• Completed call lists to generate sales• Entered accurately special order data, repair job data, custom jewelry data, and transaction data, and inventory piece count data• Handled guest's private information with utmost security and confidentiality• Organized and file documents quickly and correctly

• Provided immediate and attentive service, maintaining Whole Foods core value of satisfying, delighting, and nourishing each customer• Partnered with department buyer in maintaining inventory and supplies• Anticipated guest and store needs by regularly evaluating sales floor• Created an appealing department by keeping workspace, counters, and displays clean and stocked• Packaged, dated, and priced products accurately• Followed all Whole Foods Market cash handling procedures• Operated and sanitized equipment safely and properly

• Trained new crew members by positively reinforcing and giving encouraging coaching for successful performance• Operated store without supervision or other staff• Reconciled cash drawer at open, throughout the day, and at close• Provided knowledgeable, enthusiastic, accurate, and prompt service to guests with a customer-focused attitude; high-quality beverages and food items; and a clean, comfortable dining atmosphere and workspace• Maintained a calm demeanor during periods of high traffic or unusual/special events• Anticipated guest and store needs by regularly evaluating surroundings

• Designed and implemented self-marketing and promotion via meaningfully designed and organized email templates, email signatures, and email campains (eblasts) optimized with call-to-actions and Bitly URLs to track click rates• Rated #1 in digital sales due to email targeting and follow-up• Wrote, developed, and scheduled meaningful, engaging content via social media calendar• Engaged and responded to clients on social media platforms, specifically Facebook and Twitter via Hootsuite• Prepared presentations on new choral music releases• Solidified customer loyalty via excellent customer service• Resolved problems by up-selling, troubleshooting, or offering solutions to please and ease clients• Performed administrative tasks such as creating Outlook email templates, Excel spreadsheets, filing, faxing, copying, file managing• Created opportunities to close or add-on sales via outgoing telephone or e-mail correspondence• Pursued leads discovered via cold-calling or via previous conversations

• Interacted with clients and guests during stations’ events • Promoted local businesses and radio stations during events • Planned on-air giveaways with Promotions Director • Created a novel sales database for each Clear Channel Nashville radio station • Collaborated with Production Director on a 30-second ad for Skin by Michelle • Recorded two 15-second national spot ads for Walmart • Assisted Senior Sales Support Specialist with script writing, data entry, and document design • Assisted Account Executive with data entry and sponsorship scouting

• Achieved sales objectives for merchandise, warranties, and credit program • Performed physical inventory • Attended to customer merchandise maintenance • Developed and created promotional material for in-store events, including business letters

• Served as Chair of Resident Assistant Training & Selection Committee • Conducted event planning • Developed interpersonal relationships • Maintained department data • Promoted academic excellence

• Managed the university’s front main lobby and switchboard • Performed general office tasks • Assisted various administrators and departments of the university

• Supervised label’s compliance standards • Organized artist’s album track order • Supervised art and promotional direction for artist • Selected submissions for Entertainment/Music Industry (E/MI) Studies annual compilation album

• Improved customer service skills• Managed telephone calls

• Ensured customer satisfaction• Maintained store order and hygiene