Javier Rubio Rubio Email & Phone Number

➟ Point of Contact for Quaderno API integrators.➟ Customer Success for our API products.➟ Feel free to reach out if you need to automate your tax compliance worldwide!

➟ Developed our Developers site, accessible at https://developers.quaderno.io.➟ Authored our OpenAPI reference, leveraging tests that automatically generate the specifications file.➟ Compiled comprehensive guides to facilitate customer self-service integration with our API.➟ Managed and organized the company's knowledge resources.

➟ Designed and authored our Support Center, available at support.quaderno.io.➟ Led and managed the Customer Support team to enhance customer satisfaction and efficiency.➟ Refined the voice and tone; identified FAQs and generated standardized replies.➟ Analyzed metrics and communicated trends to discover improvement opportunities.➟ Developed automation tools to optimize team workflows and performance.➟ Managed the localization of the Support Center for Spanish and French audiences: soporte.quaderno.io and aide.quaderno.io.➟ Published our Product Changelog: https://quaderno.io/blog/changelog

Zaragoza, Aragon, Spain

➟ Online teaching of "Development Environments" in the higher degrees of Web Development and Multiplatform Development (DAW and DAM). Content: software life cycle, quality, testing.➟ In-person teaching of the subject "Web Programming" in the intermediate level course of Technician in Microcomputer Systems and Networks. Content: HTML and CSS, Git.

Consulted and trained to optimize learning and collaboration models with clients like Vuelingairlines and Médicos del Mundo.

Zaragoza, Aragón, España

➟ Restructured the IT department of the largest Aragonese e-commerce company, bothtechnically and humanly.➟ Developed a Professional Development Plan for the department.➟ Integrated the Data Science department.➟ Expanded to new countries, warehouses, and logistics providers with the implementation of anin-house developed WMS (Warehouse Management System).

The Coding Stones was a band (product development team) offering an end-to-end product approach: from conceptualization and design to development and deployment. Examples of some of our gigs:➟ Design and development of new business lines for clients such as EsPublico and Flywire.➟ Participation in innovative projects like Haize, a compass to your destination for bicycles.➟ Training and consulting for clients such as Roiback, Mercadona, and BBVA.➟ Support for local DevOps, Agile, and software crafting communities, with initiatives like "Friday Dojos."➟ Presentations at various national events.

Zaragoza, Aragón, España

Teaching of the following university courses in the Bachelor of Science in Computer Science:➟ Principles and Practices of Programming➟ Introduction to Computing II➟ Advanced Programming with J2EE➟ Computer Graphics

➟ Development of Android Apps for Iberia airlines: “Iberia Selfies” and “Iberia Prepare for the Trip”, available in the Google Play store.➟ Development and deployment of the citizen reporting system for Andorra government. iPhone and Android Phonegap apps (“Ee-Respon”), plus backoffice made with Ruby and Padrino.➟ Development of "Z-Meditations" app port to Android.

Tenderoo was a startup offering software for biometric identification via VoIP in LATAM. My main responsibilities were:➟ Implementation and deployment of secure communications systems, including Android app development and server deployment (Asterisk and FreeSwitch) to create a ZRTP-secured voice network, as well as developing custom secure voice (Push To Talk) protocols over XMPP, using PKI infrastructure. Commercialized as “BioId”.➟ Development of voice recognition and voice biometrics systems. Architect and develop REST APIs to expose those systems as SaaS. Commercialized as “Tenderoo” in LATAM.

➟ Developed the mobile web for Caixa Penedès bank.➟ Developed our own product for secure messaging on Windows Mobile and Android, called Zuppex.➟ Responsible for the Android app and the backend connection to secure S/MIME email.➟ Administration and maintenance of XMPP messaging systems.

Maintenance of the company's CISCO VoIP systems in Europe.