Javid Aslam J Email & Phone Number

They say curiosity killed the cat, but in my case, it led me to a fulfilling career in IT Support. After earning my Bachelor’s in Computer Science from Anna University, I dove into the world of IT support, where I've spent over three years mastering the intricacies of IT systems, applications, and hardware.At Tata Consultancy Services, I installed and configured over 250 devices, ensuring 99.9% uptime and swiftly resolving more than 60 IT support requests weekly with a 97% first-time resolution rate. My journey also included streamlining server deployment processes, cutting setup times by 30%, and enhancing client satisfaction. Additionally, my tenure as a Network Engineering Trainee at Satvat Infosol Pvt Ltd saw me maintain a 99.5% uptime for examination systems and achieve a 100% success rate in data backup operations.When I'm not optimizing IT infrastructure, I enjoy solving complex networking issues, mentoring young tech enthusiasts, and constantly learning new technologies. I believe in leveraging my skills to create seamless IT experiences and support dynamic organizations.Skills:Technical Proficiency: Networking (VLANs, Switches, Routers, Firewalls), Software and OS (Configuration, Installation, Management), Hardware Diagnostics and Setup, Active Directory, Database Maintenance (MySQL)Programming Languages: HTML, CSS, JavaScript (React)Software & Tools: Microsoft Office Suite, Adobe Creative Suite, Git, Jira, Canva, Wireshark, AnydeskOperating Systems: Windows, Linux, macOS, Windows Server 2012Soft Skills: Problem-Solving, Customer Service, Communication, Conflict Management, Professional Flexibility, Technical Support (Phone, Remote Desktop, On-Site)

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  Mohamed Sathak A.J.College Of Engineering

  7.57