Javid Huseynov
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Javid Huseynov Email & Phone Number

Data Analyst at Accenture
Location: Katowice, Śląskie, Poland 9 work roles 2 schools
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Current company
Role
Data Analyst
Location
Katowice, Śląskie, Poland
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Who is Javid Huseynov? Overview

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Quick answer

Javid Huseynov is listed as Data Analyst at Accenture, a company with 636296 employees, based in Katowice, Śląskie, Poland. AeroLeads shows a matched LinkedIn profile for Javid Huseynov.

Javid Huseynov previously worked as Trust and Safety Agent at Accenture and Technical Support Analyst at Hireright. Javid Huseynov holds Bachelor'S Degree, International Relations, International Business from Wyższa Szkoła Biznesu W Dąbrowie Górniczej.

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Accenture

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Profile bio

About Javid Huseynov

For over a year, I have been providing IT support to HireRight employees and customers as a Technical Support Analyst, ensuring that their software products and platforms run smoothly and securely. I troubleshoot, manage, and resolve issues on production systems, platforms, and processes, using tools such as Microsoft Office, VMware Horizon, Active Directory, Microsoft Azure, ALS, Cisco AnyConnect, Jabber, and RingCentral. I also create site availability reports for customer SLAs and KPIs, and monitor HireRight's own production systems and processes.In addition to my technical skills, I have a passion for graphic design, which I have been studying at IT STEP Computer Academy since 2015. I have a portfolio of creative projects on Behance, showcasing my proficiency in Adobe Photoshop, Illustrator, and InDesign. I am also pursuing a Bachelor's degree in International Relations at WSB University, where I am learning about global issues and perspectives. I am fluent in English, Russian, and Azerbaijani, and I have experience in providing player support for mobile games in different languages, using ticketing system tools such as Zendesk, HelpShift, Jira, and Asana. I am motivated by solving problems, delivering excellent customer service, and expanding my knowledge and skills.

Current workplace

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Accenture
Accenture
Data Analyst
Kraków, PL
Website
Employees
636296
AeroLeads page
9 roles

Javid Huseynov work experience

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Trust And Safety Agent

Current

Cracow, Małopolskie, Poland

Improved data accuracy by 20% through the implementation of automated data verification processes.Increased reporting efficiency by 30 hours per month by developing and optimizing SQL queries.Collected, cleaned, and analyzed large datasets; created dashboards and reports using Excel and Tableau.Identified trends and provided actionable insights to support.

Mar 2024 - Present

Technical Support Analyst

Katowice, Śląskie, Poland

Responsible for helping HireRight employees and customers with IT-related issues, guiding them through IT processes, and delivering support to ensure customer satisfaction. Here is a list of some of my key responsibilities:Provided IT support to HireRight employees and external customers as an L1 agent through phone support, tickets, and remote.

Jun 2022 - Jan 2024

Player Support Agent With Russian

Katowice, Śląskie, Poland

Delivered effective solutions to address players' issues and concerns.Consistently responded to a high volume of over 40 tickets daily, ensuring timely support.Collaborated with leadership to efficiently manage the ticket queue, optimizing player satisfaction.Developed comprehensive guides to assist fellow agents in navigating their roles.

Aug 2021 - May 2022

Discord Application Support With Turkish

Katowice, Śląskie, Poland

Providing exceptional Customer Support experiences to players by effectively addressing their concerns and providing expert guidance on game-related inquiries.Employing investigative and troubleshooting skills to resolve players' queries efficiently within a ticketing system.Offering support to players through both email and chat platforms, ensuring a.

May 2021 - Aug 2021

Senior Graphic Designer

Baku, Contiguous Azerbaijan, Azerbaijan

Portfolio: https://www.behance.net/javid720

May 2016 - Nov 2020

Service Desk Engineer

Institute Of Petrochemical Processes Of The Ministry Of Science And Education

Baku, Contiguous Azerbaijan, Azerbaijan

Elevated to the role of Service Desk Engineer, responsible for comprehensive technical support.Oversaw the Service Desk operations, ensuring the timely resolution of IT issues.Implemented best practices for incident and problem management, optimizing support processes.Collaborated with cross-functional teams to design and implement advanced IT solutions.

Apr 2014 - Jul 2016

Senior Technical Support Agent

Institute Of Petrochemical Processes Of The Ministry Of Science And Education

Baku, Contiguous Azerbaijan, Azerbaijan

Progressed to a Senior IT Support role, taking on more complex technical challenges.Acted as a point of escalation for junior helpdesk personnel, providing guidance and assistance.Managed and resolved a wider range of IT issues, including server and network troubleshooting.Implemented solutions to enhance the efficiency and security of laboratory research.

Aug 2009 - Mar 2014

L1 Technical Support Analyst

Institute Of Petrochemical Processes Of The Ministry Of Science And Education

Baku, Contiguous Azerbaijan, Azerbaijan

Joined the IT department as an junior, eager to learn and contribute to the agency's mission.Assisted in providing initial technical support to employees, troubleshooting basic IT issues, and setting up workstations.Gained valuable hands-on experience in maintaining computer systems, software installations, and network configurations.Collaborated with.

Nov 2007 - Jul 2009
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Colleagues at Accenture

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2 education records

Javid Huseynov education

FAQ

Frequently asked questions about Javid Huseynov

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What company does Javid Huseynov work for?

Javid Huseynov works for Accenture.

What is Javid Huseynov's role at Accenture?

Javid Huseynov is listed as Data Analyst at Accenture.

Where is Javid Huseynov based?

Javid Huseynov is based in Katowice, Śląskie, Poland while working with Accenture.

What companies has Javid Huseynov worked for?

Javid Huseynov has worked for Accenture, Hireright, Keywords Studios, Sezam.Az, and Institute Of Petrochemical Processes Of The Ministry Of Science And Education.

Who are Javid Huseynov's colleagues at Accenture?

Javid Huseynov's colleagues at Accenture include Vandana Kumari, Anitha Sekar, Nayana K, Likitha G, and Fritzie Angelia.

How can I contact Javid Huseynov?

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What schools did Javid Huseynov attend?

Javid Huseynov holds Bachelor'S Degree, International Relations, International Business from Wyższa Szkoła Biznesu W Dąbrowie Górniczej.

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