Javier Calderon Email & Phone Number

Tampa, FL, US

Mumbai, Maharashtra, IN

• Coordinate with third party as necessary to keep Equipment and Software in good working order.
• Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Update assets in ServiceNow ticket system in order to keep track of inventory plus update spread sheet shared with entire.
• Manage IMac and desk side support services.
• Update iMac to proper versions, setup end users for admin usage. Troubleshoot with apps being used by user, setup login. Setup JAMF for new end users.
• Trouble shooting Androids and IOS mobile devices with setup and email issues.
• Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include but not limited to, patch updates, hardware replacements, with spares provided by vendors.

Austin, TX, US

Computer configuration and imagingDeskside SupportReimaging of laptop devices and updating iPads, setup, and configurationWipe down units/disinfectFacilitate distribution of technology throughout the campusWork with ISD Staff and provide excellent customer serviceAll other duties as assigned

Atlanta, GA, US

Deployment of Equipment, imaging desktops, micro pc, laptops. organizing equipment to be deployed.

Zurich, Zurich, CH

Deploying new equipment replacing expired warranty devices (laptops, cpu, monitors). Replacing equipment through out the city for all city departments. Searching for new equipment with in logistics, imaging and IT Office for deployment. Setup new devices and removing old equipment.

Responsible for providing support for all technologies covered by the help desk. This support includes answering calls from Visionworks stores and associates within the Corporate Offices for Visionworks and Versanthealth. Documenting the nature of the challenge, determining the proper course of action, and insuring that the challenge is resolved. The.