Whole of Market Mortgage & Protection Advisor with 15 years experience in the financial services industry. Specialising in Mortgage Advice, adverse credit mortgages, mortgages with defaults, mortgages with CCJ's, self employed mortgages.

Delivering a high quality financial service in order to provide mortgage advice when purchasing an overseas property in France. Analyzing investment portfolio's, currency transactions and tax implications when purchasing and renting properties overseas.Providing support with for the financial planning for the customer in question

· Providing a professional Personal Banking advice service to both new and existing customers in line with the Bank's policy on treating customers fairly· Delivering a high quality, customer-driven, solution focused service by identifying customer needs for Personal Banking products by providing advice, and matching products and services to meet those needs· Setting up Introducer agreements to network of collaborators (mortgage brokers & pilot academies)· Managing and reviewing portfolios of personal and professional customers (celebrities, High Net Worth individuals) · Attending exhibitions, representing the bank (property exhibitions and pilot training open days), liaising closely with solicitors and insurance companies · Resolving bad debt positions, queries and complaints within the group, being directly involved with banking initiatives with senior managers globally and internally within the group