Javier Eduardo Trujillo Lopez

Javier Eduardo Trujillo Lopez Email and Phone Number

Chief Technology Officer at Servicebots AI @ ServiceBots
Javier Eduardo Trujillo Lopez's Location
Bogota, D.C., Capital District, Colombia, Colombia
Javier Eduardo Trujillo Lopez's Contact Details

Javier Eduardo Trujillo Lopez work email

Javier Eduardo Trujillo Lopez personal email

About Javier Eduardo Trujillo Lopez

Electronic Engineering and Software Engineering Specialist with 10+ years experience in the Software, Service, and Telecommunications Industries. In those years, I have worked as a Software Engineer, Tech Lead, and Senior Architect, to finally jumping into the Delivery Manager role leading large and complex projects for customers across the spectrum.I lead the teams that build solutions market IPCoSell globally, solutions to host and process large amounts of data to be presented to clients across the globe. Also, I have experience in Cellular/Telephony Systems, Contact Center Operations, and the Design and Implementation of Integrative and Custom Applications.With my solid knowledge of .Net, C#, Linux OS, Web Implementation, Python, and Cloud Development and Deployment.Committed to work and ability to design and implement technological solutions according to business needs. Experience working with multidisciplinary, creative teams, goal-oriented and quality standards, efficiency, and profitability.

Javier Eduardo Trujillo Lopez's Current Company Details
ServiceBots

Servicebots

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Chief Technology Officer at Servicebots AI
Javier Eduardo Trujillo Lopez Work Experience Details
  • Servicebots
    Chief Technology Officer
    Servicebots Feb 2023 - Present
    Bogotá, Co
  • Epam Systems
    Service Delivery Manager
    Epam Systems Mar 2022 - Jan 2023
    Newtown, Pa, Us
    - Candidate screening. - Overseed general project execution and team wellness. - To be a bridge between the developer team and the client. - Understand what the business needs and discuss the best way to execute the project, proposing a roadmap and defining the milestones to accomplish the different project goals. - Work with the Architects to ensure all the business requirements are supported in the proposed solution. - Pair code reviews. - Support the team with any tech and business doubts that they have. - Give and receive feedback from the client to improve the team's performance. - Lead the team in POC to mitigate future risks in the project. - Guarantee the development process meets the quality standards of the client and EPAM.
  • Softline Group
    Service Delivery Manager
    Softline Group Dec 2019 - Dec 2021
    Москва, Ru
    - Establishing, building, and maturing relationships with new customers - Delivering effectiveness and creating new opportunities - Drive projects forward on time, to budget, and best quality - Stakeholder engagement and management - Analysis and Design of Integration Solutions for Azure Cloud, Amazon AWS, and Google Cloud technology platforms. - Implementation of process optimization solutions. - Management and structuring of development teams. - Design and Development of Worldwide IPCoSell Solution
  • Tata Consultancy Services
    Rpa Architect
    Tata Consultancy Services Jul 2019 - Dec 2019
    Mumbai, Maharashtra, In
    - Desing the server architecture, Installing and configuring the architecture and setting up development, test and production environments for the RPA to run. - Project Governance - Filling in the Process Design Document (PDD) is where various processes to be automated are defined. Various test cases and data and designing the solution is involved in this process. - Responsible for getting everyone on the CoE including the stakeholders to agree on the best practices to be followed. - Identifying reusable components that can save duplicate effort and also defining how to manage configurable parameters, queues and schedules of Robots to optimize the cost and runtime. - Anticipate future needs and develop strategies to ensure that the right technology meets the vision of digital transformation, as well as the needs of customers. - Identification of needs and definition of automation solutions. - Work in groups prioritizing use cases and creating the detailed documentation necessary for development teams.
  • Everis
    Rpa Architect
    Everis Nov 2018 - Jul 2019
    Madrid, Es
    Analyzing, understand and documenting the business processes in detail where required. Develop AS-IS and TO-BE process flows. Identifying and communicating the technical infrastructure requirements to deploy automation solutions. Configuring new RPA processes and objects using core workflow principles that are efficient, well structured, maintainable, and easy to understand using UiPath IDE. Creating and maintaining solution documentation. Problem solving issues that arise in day to day running of Client's RPA processes with the logs and audit provided by the UiPath Orchestrator and providing timely responses and solutions as required. Create service process to keep traces of each request storage in the SQL Server by launching custom DLL build in C# to manage the connection, storage procedures and response to the Bot added to the process. Used Azure PowerApps and Azure Power Automate to deploy a simple bot process to create MS Teams Meetings based in the information coming from a spreadsheet file and emails and present this scheduled service in a webapp build using .NET as the Framework.
  • Grupo Digitex
    New Technology Developer Engineer
    Grupo Digitex Oct 2014 - Oct 2018
    Contadero, Mexico City, Mx
    - Telecommunications Management that includes the administration and support of Equipment, Protocols and Security. - Availability and Security Management, which include the elaboration of policies and mechanisms for regulatory compliance with current Security standards. - Management of Specialized Applications (DPA, Desktop and Process Analytics), which covers the support, guarantee, modifications and updates of Content Management Integration software, Registry of Information and Specialized Call Center Software. Administration Management and Database Support. - Leadership, Coordination and Follow-up on the Execution of Projects. - Specialist in Specialized Products, which includes TTS software, Cryptography and Nuance Speech Spectrometry System. - Design and Management of Automation Tools as DPA Verint for Contact Center in Customer Service Processes. - Implementation of Automation Projects with UiPath for the management of Samsung Front. - Design and Implementation of Autonomous Management Systems / Creation / Update of PQR Petitions for First and Second Instance Contact Center
  • Presence Technology
    Solutions Developer
    Presence Technology Nov 2013 - Oct 2014
    Madrid, Es
    - Review the current system presenting ideas to improve the architecture, including cost proposals.- Work closely with Pre-sales and Professional staff to support services, and understand and design custom applications.- Producing detailed specifications and developing the program based on these specifications.- Product testing.- Development of training materials for our customers.- Check the current capabilities of hardware and software.- Design, deliver and document a certification program for SDK training.
  • Presence Technology
    Technical Support Engineer
    Presence Technology Jun 2010 - Nov 2013
    Madrid, Es
    - Support Engineer for the Caribbean and Latinoamérica area, focusing on problem-solving over the Presence Suite (a Windows applicative) and OpenGate (an Asterisk fork) used in commercial environments for customers with several post/request over 200 sales agents.- Remote and Local Unix/Linux tools.- Professional use for Windows and Unix Os.- Direct Communication with Technical Customers.- Help Desk
  • Comcel
    Field Service Engineer
    Comcel Mar 2008 - Nov 2009
    São Paulo, Sp, Br
    Field Engineer for the implementation of cellular backbones. Troubleshooting and 3G technology implementation in the Colombian territory
  • Corpomedica Del Caqueta Ips
    System And Operational Maintenance.
    Corpomedica Del Caqueta Ips Feb 2005 - Jul 2005
    Engineer in charge of the area of systems, operational maintenance of computer equipment, Comprehensive database management and migration information and fingering RIPS, RIPS Validation, User creation and verification.

Javier Eduardo Trujillo Lopez Skills

Linux Desktop And Process Analytics Dpa Mysql Java Software Development Biometria De Voz C# Telecomunicaciones Unix Voz Por Protocolo Internet Asterisk Javascript Telecommunications Analisis De Procesos Xml Css Voip Bts Installation Cisco Routers Html .net Compact Framework Process Analytics Nuance Application

Javier Eduardo Trujillo Lopez Education Details

  • Universidad Autonoma De Manizales
    Universidad Autonoma De Manizales
    Computer Software Engineering
  • People Contact S.A.S. - Alcaldia De Manizales
    People Contact S.A.S. - Alcaldia De Manizales
    Specific Applications
  • Universidad Autonoma De Manizales
    Universidad Autonoma De Manizales
    And Digital Communication
  • Universidad Autonoma De Manizales
    Universidad Autonoma De Manizales
    Computer/Information Technology Administration And Management
  • Universidad De Manizales
    Universidad De Manizales
    And Digital Communication
  • Universidad De Ibagué
    Universidad De Ibagué
    Electrical And Electronics Engineering
  • Universidad De Ibagué
    Universidad De Ibagué
    Electronics And Communications Engineering

Frequently Asked Questions about Javier Eduardo Trujillo Lopez

What company does Javier Eduardo Trujillo Lopez work for?

Javier Eduardo Trujillo Lopez works for Servicebots

What is Javier Eduardo Trujillo Lopez's role at the current company?

Javier Eduardo Trujillo Lopez's current role is Chief Technology Officer at Servicebots AI.

What is Javier Eduardo Trujillo Lopez's email address?

Javier Eduardo Trujillo Lopez's email address is ja****@****ail.com

What schools did Javier Eduardo Trujillo Lopez attend?

Javier Eduardo Trujillo Lopez attended Universidad Autonoma De Manizales, People Contact S.a.s. - Alcaldia De Manizales, Universidad Autonoma De Manizales, Universidad Autonoma De Manizales, Universidad De Manizales, Universidad De Ibagué, Universidad De Ibagué.

What are some of Javier Eduardo Trujillo Lopez's interests?

Javier Eduardo Trujillo Lopez has interest in Viajes Internacionales, Python Development, Seguridad Por Hardware, Seguridad Informatica, Soccer, Computer Security, Hardware Security, Travels, Futbol Soccer, Profesional Growth.

What skills is Javier Eduardo Trujillo Lopez known for?

Javier Eduardo Trujillo Lopez has skills like Linux, Desktop And Process Analytics, Dpa, Mysql, Java, Software Development, Biometria De Voz, C#, Telecomunicaciones, Unix, Voz Por Protocolo Internet, Asterisk.

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