Directed team of drivers to transport vehicles purchased at several auctions around the Chicago-land area.Personally drove and tested new purchases and maneuvered arbitration of defective vehicles to secure reimbursement or price arrangements.Initiated process for every new vehicle in inventory to assure cosmetic and mechanical readiness.Assigned units to each department to process the work required by each vehicle.Maintained a well organized floor set up to better display vehicles to maximize sales.Inspected and tracked and order needed parts for existing inventory.Arranged repairs with outside vendors to guarantee best results at the lowest cost.Personally conducted open competitive interviews for the selection of candidates to fill position vacancies.Coordinated and conducted s individual training sessions based on staff and organizational learning needs of new hires.

Greeted potential customers and identified needs and provided recommendations based on customers' automotive requirements.Demonstrated car functions to customers, described options, explained purchase process, costs, and conducted clients on test drives.Arranged and processed finance applications, as well as, arranged needed documentation to assure funding on deals.Presented back end products and defined coverage of said products.Managed calls from potential and returning customers, created appointments and followed up on inquiries about vehicles.Maintained a sales average of 14 units per month.Resolved vast majority of customer grievances and directed unresolved complaints to appropriate department.Aided newer employees solve complications assuring the closing of sales.

Load, transport, and deliver items to clients or businesses in a safe, timely manner.Review orders before and after delivery to ensure that orders are complete, the addresses are correct, and the customer is satisfied.Provide excellent customer service, answering questions, and handling complaints from clients.Adhere to assigned routes and following time schedules.Abide by all transportation laws and maintaining a safe driving record.Prepare reports and other documents relating to deliveries.Maintain constant communication with dispatch center to inform of obstacles, obstructions or issues that can potential arise during delivery schedule.Maximizing the vehicles capacity arranging goods in a way to prioritize and facilitate delivery time.

Established and maintained relationships with new and returning customers.Examined, evaluated and processed loan applications following the State of Illinois regulations and company standards.Collected and organized required documentation needed to meet Illinois laws and company policies.Reviewed all contract documents to assure no mistakes were made nor were any documents missing.Administered delinquent accounts collection procedures.Submitted delinquent accounts to third party repossession companies.Oversee the flow of cash and made daily deposits

Complete and posts the staff work schedules.Recruit, reward and terminate staff as needed.Communicate changes of food preparations formulas, standards, etc. to staff.Train new hires on company procedures and guide them to complete online course.Responsible for tracking inventory needs and placing weekly produce orders.Handle daily bank deposits and cashier audits.