Javier Guzman's Location
Greater McAllen Area, United States, United States
Javier Guzman's Contact Details
Javier Guzman work email
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Javier Guzman personal email
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About Javier Guzman
Service Delivery Manager with years of healthcare information technology knowledge. Comprehensive skills and involvement with Allscripts, EPIC, Cerner, TeleTracking software implementations. Accomplished upgrades for Paragon, Horizon Clinicals, Allscripts, EPIC, TeleTracking and Horizon Medical Imaging. I've provided reference master file application builds, as well as go-live end-user legacy support.
Javier Guzman Work Experience Details
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Revenue Cycle Service Delivery ManagerTech Mahindra Aug 2022 - PresentPune, Maharashtra, In -
Paragon Revenue Cycle System AnalystEttain Group Oct 2021 - Aug 2022Charlotte, Nc, UsProvide application support for the below applications.Provide on-call coverage for after-hours, weekends, and holidays. Primary Applications:Allscripts HIS AP/GL/FA, MM, Reg, Pat Accts, Med RecPathways Compliance Advisor (PCA) Compliance Medical Necessity CheckingED/Observation Coding and Billing - ED Coding and BillingPathways Compliance Advisor (PCA) - Contract Compliance Pathways Contract Management (PCON) - Contract ModelingPathways Contract Modeling (PMOD) - Contract ModelingSecondary Applications; One Content / LMR - Hyland Enterprise Document Management3M - Used for O/P codingCraneware - Reimbursement Tracking and Charge MasterRelay Accounts Change Healthcare: Statement Printing and Mailing, Patient CC PaymentClaims Clearinghouse, Remits; Hospital Billing, UB Patient Add Verification, Credit Card payment at RegistrationRelay Web Portal / Accounts - Online Patient PaymentRelay Health – AHIQA - Pt Reg - estimates and QARelayHealth Clearance – EligibilityStreamTask - Array - Paragon Patch ManagementM*Modal Dictation / TranscriptionPatient Works - Patient Check In Kiosks -
Allscripts Paragon Revenue Cycle System AnalystTeema Aug 2021 - Oct 2021Vancouver, Bc, CaParagon application knowledge (UI and back end configuration)Revenue cycle workflow knowledge and experienceProvide Paragon training and/or education materials (e.g., videos, documentation, etc.) Coordinate on-site systems administration and support activities.Interact with end-users as required to assist in problem definition and system design.Coordinate and conduct education and end-user training programs to assure Paragon systems are utilized as designed.Develop Paragon end-user documentation or a permanent reference for clear, concise information.Provide Paragon system build, data validation and system testing.Other duties as assigned. -
Teletracking System AnalystAscension Aug 2020 - Aug 2021St. Louis, Mo, UsAscension Technologies Tele Tracking Implementation to latest version across multiple facilities Provide Support for Multiple Ascension Health Systems across NationTele Tracking UpgradesImplement WhiteboardsBuild reports using SSRS Report BuilderConduct root cause analysis and implement fixesParticipate in day to day tracking and follow-up on issues and questions of daily operationsValidate and support systems testing efforts with vendorWork with client users and functional teams as neededUtilize Service Now ticket management system to track issue status and work volumeTroubleshoot user issues and provide timely and high-quality customer servicePaging SystemParticipate in a 24/7 after hours on call rotation -
Tele Tracking System AnalystMedasource Jan 2020 - Aug 2020Indianapolis, Indiana, UsAscension St Thomas Health - Nashville, TN Tele Tracking Implementation to latest version across multiple facilities Provide Support for Multiple Ascension Health Systems across Nation Tele Tracking Upgrades Implement Whiteboards Build reports using SSRS Report Builder Conduct root cause analysis and implement fixes Participate in day to day tracking and follow-up on issues and questions of daily operations Validate and support systems testing efforts with vendor Work with client users and functional teams as needed Utilize Service Now ticket management system to track issue status and work volume Troubleshoot user issues and provide timely and high-quality customer service Paging System Participate in a 24/7 after hours on call rotation -
Teletracking Xt System AnalystCtg - Computer Task Group Feb 2019 - Jan 2020Amherst, New York, UsCatholic Health – Buffalo, NY • Provide Support for TeleTracking XT v18.1, Transfer Center and Telecom for 5 facilities.• Assist with upgrade to version 18.4, as well regularly scheduled software updates • Implement whiteboards in multiple locations • Troubleshoot issues with iPods connected to Teletracking • Build reports using SSRS Report Builder • Troubleshoot user errors and provide timely and high-quality customer service • Conduct root cause analysis and implement fixes to reduce future errors • Participate in day to day tracking and follow-up on issues and questions of daily operations• Validate and support systems testing efforts • Work with client users and functional teams as needed • Utilize the ticket management system to track issue status and work volume • Participate in a 24/7 after hours on call rotation • Experience working remotely to provide application support • Document issues with resolutions and share with team members to improve team productivity• Ownership for assigned task and provide timely updates on the progress of project• Bring issues to logical conclusion; demonstrate a proactive approach• Identify, coordinate and communicate issues, requirements and status related to application functionality with other team members and software vendors. -
Allscripts Paragon/ Cerner Systems AnalystDivurgent Feb 2018 - Feb 2019Virginia Beach, Va, UsAtrium Health - Columbus, NCSt Luke’s Hospital Allscripts Paragon Systems AnalystParagon v 14 Support: Lab, Rad, Clinical Care station, ED Management, OR, SecurityOn call Clinical and Ancillary SupportOne ContentPHUBDIEC2000Cerner WorksCoordinate on-site systems administration and support activities.Interact with end-users as required to assist in problem definition and system design.Coordinate and conduct education and end-user training programs to assure systems are utilized as designed.Develop end-user documentation or a permanent reference for clear, concise information.Provide system build, data validation and system testing.Other duties as assigned. -
Epic Beaker System AnalystPrime Healthcare Jul 2017 - Feb 2018Ontario, California, UsEPIC BeakerResponsible for the design, build, testing, installation and support of software applications required for the deployment of EPIC EMR. Conduct regular communication with Epic’s installation team, and serve as a bridge between end users and vendor implementation staff to tailor the system to the organization.EPIC 2015 to 2017 UpgradeEPIC 2017 Beaker Clinical Pathology ProficientBeaker Anatomic Pathology Proficient• Implement Epic Beaker application• Identify areas for improvement• Assist with system design• Provide end-user support for Epic Beaker application• Validate workflows and configurations for Epic Beaker• Maintain data quality• Participate in testing and training• Troubleshoot problems and questions during training and go-live• Manage tickets in Service Desk Plus queue for multiple EPIC Facilities -
Mckesson Paragon Clinical AnalystCsi Healthcare It Dec 2016 - Jun 2017Jacksonville, Florida, UsNortheast Georgia Health System - Gainesville, GAMcKesson Paragon Clinical AnalystMcKesson Paragon v12 Systems Support: Radiology, Order Management, Order Sets, Lab, Web Station Forms , Clinical Care Station, CPOE -
Mckesson Cpacs / Pacs AdminKforce Inc Aug 2016 - Nov 2016Tampa, Fl, UsIndian River Medical Center - Vero Beach, FLMcKesson CPACS Admin McKesson TAVR Lab Implementation GE Xeleris 3.1 Implementation Nov 2016McKesson Paragon 13.0.3 Upgrade Oct. 2016TeraRecon 4.4.12 Upgrade Oct. 2016McKesson EP Lab Implementation Sep. 2016As the Imaging Systems Analyst I am responsible for implementing and supporting the multiple imaging applications for Indian River Medical Center and its clients including optimizing the end user experience. I consult with clinical end users to identify current operating procedures and to clarify program objectives. I work on complex projects requiring understanding of imaging clinical applications to define project requirements, and perform complex data collection and analysis. Review, analyze, and modify the imaging systems including configuration, testing, debugging, modification, activation and on-going support including the installation of new applications and equipment. -
Clinical Systems AnalystCtg Health Solutions Jul 2013 - Jul 2016ProMedica - Toledo, OHSenior Application Analyst – Horizon Home Care and Hospice Aug 2015 – July 2016McKesson Horizon Home Care v13.3 McKesson Practice PartnerMediLinks, CPR+, QS1Tele TrackingOhio Health – Columbus, OH July 2013 – Aug 2015Senior Systems Analyst – Phillips OB Trace Vue Monitors the in-use Help Desk application software, responds to calls received via pager or cell phone.Uses effective problem solving skills by focusing on problems and ensuring that solution and/or deliverables conform to client specifications.Completes assigned functions as stated in the engagement proposals or other statements of work with minimal supervision.Assists with finalizing forms, procedures, and documentation needed for maintenance of application programs. Gathers, reviews, and summarizes information needed to determine solutions for client application software problems.Submits internal and external status reports on time and as required.Expands refined skills to include the internals of more than one product area and externals of several product areas.Communicates effectively with peers, product programmers, customer support representatives, customers, and management, to ensure timely resolutions to reported problems.Determines when, where, and how to reroute problems to other technical areas.Informs CTG management on client problems and/or engagement quality when appropriate.
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Ehr Clinical AnalystAnthelio Healthcare Solutions Apr 2013 - Jul 2013Dallas, Tx, UsHealthland CentriqEHR Senior Applications AnalystAssisted with workflows and building of orders and standing orders for use in order sets.Assisted nursing through working out their process in conjunction with Healthland Centriq implementation and support. -
Clinical Software AnalystKnapp Medical Center Apr 1996 - Mar 2013Weslaco, Texas, UsSoftware implementations and providing end user support.Responsible for analyzing application/software documentation and for preparing software manuals installation guides and help files for the customers and clients.Worked with nurses, vendors and others through on call support to ensure timely response and resolution of priority calls.Assisted Nurses with the utilization of the nursing documentation portion of Paragon which included reviewing and customizing screens once approved, customizing flow sheets, using reports, doing current and future workflows.
Javier Guzman Skills
Emr
Healthcare Information Technology
Software Implementation
Healthcare
Ehr
Healthcare Information Technology
Informatics
Process Improvement
Sharepoint
Hl7
Hospitals
Electronic Medical Record
Hl7 Standards
Visio
Software Documentation
Documentation
Systems Analysis
Microsoft Sql Server
Troubleshooting
Hipaa
Management
Consulting
Healthcare Management
Business Analysis
Healthcare Consulting
U.s. Health Insurance Portability And Accountability Act
Business Process Improvement
Medical Imaging
Clinical Documentation
Loinc
Medical Billing
Epic Beaker
Sdlc
Project Management
Computerized Physician Order Entry
Mckesson Pacs
Mckesson Star
Order Management
Dicom
Icd 10
Ris
Working With Physicians
Cerner
Customer Service
System Administration
Integration
Training
Epic Systems
Hippa
Leadership
Javier Guzman Education Details
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Western Governors UniversityInformation Technology Management -
South Texas CollegeComputer Information Systems
Frequently Asked Questions about Javier Guzman
What company does Javier Guzman work for?
Javier Guzman works for Tech Mahindra
What is Javier Guzman's role at the current company?
Javier Guzman's current role is Revenue Cycle Manager.
What is Javier Guzman's email address?
Javier Guzman's email address is ja****@****nity.eu
What schools did Javier Guzman attend?
Javier Guzman attended Western Governors University, South Texas College.
What skills is Javier Guzman known for?
Javier Guzman has skills like Emr, Healthcare Information Technology, Software Implementation, Healthcare, Ehr, Healthcare Information Technology, Informatics, Process Improvement, Sharepoint, Hl7, Hospitals, Electronic Medical Record.
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