Javier Hernaez Email & Phone Number

Madrid, ES

Madrid, Comunidad De Madrid, España

First communication and qualification of purchasing customers from different sources: web, Whatsapp, social media, real estate agencies... Coordinate the process of visits between clients, real estate agencies and real estate advisors. Updating property and customer database in Hubspot and Airtable.

Madrid, Comunidad De Madrid, España

Internal management in the National Operations Centre and link between patients and hospitals. Creation of reports, classification and processing of incidents. Patient support via phone, email and chat. Monitoring of patient information, as well as personalised treatment to guarantee a correct user experience.

Madrid, Comunidad De Madrid, España

Nationwide agenda management identifying customer needs and offering the most optimal solutions to their problems. Personalized treatment with subsequent provision of internal reports.

Las Rozas De Madrid, Comunidad De Madrid, España

To attend to the finance company's customers to resolve their transactions and incidents, and to cross-sell the company's products.

Madrid Y Alrededores, España

Portfolio management and acquisition of new clients from the legal world. Farmers & Hunters campaigns. Advice on technological solutions for law firms and solicitors for business development.

Madrid Y Alrededores, España

Recruiting new students, monitoring the admissions process (phone calls, emailing...), preparing reports, attending fairs and meetings with heads of educational centres, customer service and administrative functions. I was also in charge of managing the centre's presence on Instagram and writing news for the corporate website.

Madrid, Comunidad De Madrid, España

News editor in the sports section. Coverage and chronicles of live events, text editing.

Madrid Y Alrededores, España

My job consisted mainly of producing content for the different magazines, brochures, reports and websites of my team's portfolio of clients, which included Carrefour, Bankinter, L'oreal and Electronic Arts. In addition, I also performed typical account executive functions such as client relations and follow-up reports.

Licenciatura En Periodismo, Periodismo

Master Periodismo Deportivo, Periodismo Deportivo

Curso De Community Management, Marketing

Curso que me proporcionó una visión general y práctica sobre marketing online y una visión profunda de los medios sociales y sus.

Certificado, Experto En Google Analytics

Curso en el que se impartieron los conocimientos necesarios para superar la certificación de Google Analytics IQ.

Digital Pr Proficiency, Public Relations, Advertising, And Applied Communication

Sesiones dirigidas por profesionales de la comunicación y las relaciones públicas enfocadas a la comunicación digital, que tenían como fin.