Project manager leading technology implementation project focused on improving the customer experience through omnichannel strategies

Developed working plans and operation logistics to implement RFID cashless payment technology on live events with over 40 projects across the country. - Hired and coordinated work teams of up to 70 people.- Led event operations with up to 110,000 assistants per day.- Managed relationships with clients, commercial partners, sponsors, and suppliers.- Budget assignment and control to fit into the profit margins established.- Thanks to the use of a cashless system in… Show more Developed working plans and operation logistics to implement RFID cashless payment technology on live events with over 40 projects across the country. - Hired and coordinated work teams of up to 70 people.- Led event operations with up to 110,000 assistants per day.- Managed relationships with clients, commercial partners, sponsors, and suppliers.- Budget assignment and control to fit into the profit margins established.- Thanks to the use of a cashless system in festivals an increment of up to 30% in sales was achieved, becoming the only company in Mexico to operate events with over 300,000 assistants. Show less

- Cashless system training for vendors and users.- Technical assistance to users during operation.- Customer service.

- Audio and video equipment operation in conferences and corporate events.- Clients assist to solve technical requirements.

Internship in THX Sound Department - Sound design (ambients and FX) for 4 feature films with international premieres.- 5.1 THX Sound Mixing assistant.- Foleys and dubbing recording.